Up to this point, much of the assistance that VRconnection provides
involves simplifying and streamlining the tasks a property owner must
take to efficiently and effectively manage their rental property. In
addition to providing guidance, VRconnection can also take an active role
in helping you manage your reservations.
Balance Due Notification
After a reservation has been
secured with a deposit payment,
there is usually a period of time before a second (optional) or balance
payment is due. If handled in a manual fashion, most property owners use
some kind of paper or electronic calendaring system to notify themselves
that a balance is due from a particular guest on a particular date. If you
are managing multiple reservations, each one requires proper entry and
periodic inspection, and ultimately a manual follow-up notification.
VRconnection automatically tends to your reservations and alerts you
when a particular guest's balance is due. In fact, VRconnection can
take this one step further and can automatically notify the
guest on your behalf. The system can even be configured to give you an
advanced warning that it will be acting on your behalf, with an option to
intervene (see image to right). By handling minor administrative tasks
such as these, VRconnection can free you up to focus on more important
In a similar fashion, VRconnection can assist in the provision of access
to the property. Many property owners use a lock-box system to actually
procure a key for their guests, and we strongly recommend this approach.
These devices range from $30, manual push button types found at your
local Home Depot and Lowes to sophisticated, Internet based ones that
can run hundreds of dollars. Depending on the nature of the lock-box,
the frequency with which you may change combinations may vary. VRconnection
supports the ability to track and disseminate the code if it is changed
on a per guest basis or less frequently. Lock-boxes eliminate the hassle
of having to mail keys back and forth or to provide a hosted check-in
process. Since the approach is somewhat 'self-serve', the current
code does not need to be distributed too far in advance and can usually
be provided on the day of arrival, or perhaps a day or two before for
guests arriving via air. Once again, VRconnection can accommodate
any time frame for dissemination of this information on a per guest
basis. The system can automatically notify the property owner
when access needs to be provided, or can actually provide that access
directly to the guest via an e-mail message. Since the VRconnection system
is completely automated, it handles these tasks on your behalf,
eliminating mistakes that can be made if remembering these items is left
up to some manual data entry process.
If you like what you see so far,
click here to list and manage your property with VRconnection.
Otherwise, let's continue the tutorial with
refunding security deposits and closing out a reservation.