"My husband and I had an excellent vacation in Seattle and enjoyed our stay at Harbor Steps. In walking distance to the many attractions and restaurants and to the ferry piers, Harbor Steps is a perfect location. We give the Harbor Steps location a 5 rating. The outstanding customer service provided by Debra, the representative who worked with us throughout our reservation process and trip, deserves a 5 rating as well. She was prompt, attentiveness and helpful. Room accomodations were overall very good. The studio apartment was spacious and very clean with an updated and well-stocked kitchen. We did not give a 5 overall rating for the following reasons: No air conditioning. We were not aware of this until after we arrived. We then reviewed description and had missed it --it is listed at very end of room description paired with information about heat. Not prominently mentioned in our opinion. This being said, most times room was comfortable as it didn't get too hot until last day of our stay. Fan was helpful and we were permitted to open the windows but there are no screens in the window or slider. We did open windows at certain times but we did have some bugs then in the apartment- this limited time we could open window. E.g. Didn't leave slider open while lights were on that would attract bugs. Decor is fine- would not describe it is as well- appointed. Overall though, we were quite satisfied with our stay at Harbor Steps."
