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VRconnection#3400

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Franklin Village Home For Rent


USA/California/LA-Orange County/Hollywood Vacation Rental


3 bedroom, 2.5 bath vacation home sleeps 8 (2 Queen, 1 Full, 2 twins)


Comments From Guests of FranklinVillageRental

"Location is great-very walkable locations. The property is wonderful. Several different areas for fun and relaxation from the rooftop deck to the greenery enclosed outside patio. The property managers were very responsive, immediately solving a minor problem. Our family really enjoyed our time here." - Laurie H., 01/27/2020 (VRBO Review)

"Location is great-very walkable locations. The property is wonderful. Several different areas for fun and relaxation from the rooftop deck to the greenery enclosed outside patio. The property managers were very responsive, immediately solving a minor problem. Our family really enjoyed our time here." - Laurie H., 01/27/2020 (HomeAway Review)

"Very roomy, kids enjoyed having their own rooms. Liked the house being gated. It was a nice stay and would rent it again if needed." - Marsha W., 01/26/2020 (VRBO Review)

"Very roomy, kids enjoyed having their own rooms. Liked the house being gated. It was a nice stay and would rent it again if needed." - Marsha W., 01/26/2020 (HomeAway Review)

"Pictures can be quite deceiving. Walking into this property was so disappointing. The smell was terrible. So much so that we immediately got some coffee brewing to help with the smell, but it didn’t help much. There was something leaking in the fridge and I think that’s the source of the disgusting smell. The surface was cleaned well enough, but overall it felt just gross. One of the beds had a bunch, and I mean a bunch, of short black and curly hairs on the “clean” sheets. It was disgusting! It felt similar to staying in a hostel. The neighborhood was super dicey. There’s a bum encampment about 2 blocks away. We felt dirty and unsafe the whole time. We were so grateful that all we had to do was sleep there. The one bathroom was so small and dirty it was almost useless. The other bathroom was probably this houses nicest feature. It was a nice shower at least. I would never recommend this place to anyone and we definitely will not be going back." - Annie C., 01/10/2020 (VRBO Review)

We were not contacted with any complaints about this stay during or since, but we most certainly would not have allowed any of the conditions claimed in this review to exist. The fact that this was submitted more than two months after the supposed stay makes it suspect to begin with, and unfortunately buyer's remorse also happens. We hope most people pay more attention to the vast majority of our reviews being four and five stars in the decade we've been hosting this property on Vrbo. Occasionally people just don't like our property, or the neighborhood, or their vacation goes bad for whatever reason. We are truly sorry when a guest doesn't enjoy their vacation, but we do everything we possibly can to prevent that from happening and it shows from all our positive reviews.

"Pictures can be quite deceiving. Walking into this property was so disappointing. The smell was terrible. So much so that we immediately got some coffee brewing to help with the smell, but it didn’t help much. There was something leaking in the fridge and I think that’s the source of the disgusting smell. The surface was cleaned well enough, but overall it felt just gross. One of the beds had a bunch, and I mean a bunch, of short black and curly hairs on the “clean” sheets. It was disgusting! It felt similar to staying in a hostel. The neighborhood was super dicey. There’s a bum encampment about 2 blocks away. We felt dirty and unsafe the whole time. We were so grateful that all we had to do was sleep there. The one bathroom was so small and dirty it was almost useless. The other bathroom was probably this houses nicest feature. It was a nice shower at least. I would never recommend this place to anyone and we definitely will not be going back." - Annie C., 01/10/2020 (HomeAway Review)

We were not contacted with any complaints about this stay during or since, but we most certainly would not have allowed any of the conditions claimed in this review to exist. The fact that this was submitted more than two months after the supposed stay makes it suspect to begin with, and unfortunately buyer's remorse also happens. We hope most people pay more attention to the vast majority of our reviews being four and five stars in the decade we've been hosting this property on Vrbo. Occasionally people just don't like our property, or the neighborhood, or their vacation goes bad for whatever reason. We are truly sorry when a guest doesn't enjoy their vacation, but we do everything we possibly can to prevent that from happening and it shows from all our positive reviews.

"Merry Christmas!" - BRENT L., AUGUSTA, KS, 01/07/2020 (VRBO Review)

"Merry Christmas!" - BRENT L., AUGUSTA, KS, 01/07/2020 (HomeAway Review)

"everything was perfect, we enjoyed our stay, and would stay again next time in LA, very convenient" - michella m., San angelo, Tx, 01/03/2020 (VRBO Review)

"everything was perfect, we enjoyed our stay, and would stay again next time in LA, very convenient" - michella m., San angelo, Tx, 01/03/2020 (HomeAway Review)

"5 of us came in a day early for a business trip and stayed here. This hidden place is in a great location for exploring Hollywood and other areas of LA. The communication with the manager was excellent and responsive. Thanks again!!! I will definitely consider staying here next LA trip." - Jamie K., 10/21/2019 (VRBO Review)

"5 of us came in a day early for a business trip and stayed here. This hidden place is in a great location for exploring Hollywood and other areas of LA. The communication with the manager was excellent and responsive. Thanks again!!! I will definitely consider staying here next LA trip." - Jamie K., 10/21/2019 (HomeAway Review)

"We would definitely rent this house again. It was a perfect location for where we were sight-seeing in LA. The house was very comfortable and well insulated (we couldn’t hear the noise outside although it’s next to a busy street). Also, having a parking spot that was behind a gate was a nice." - Fanlan B., 09/30/2019 (VRBO Review)

"We would definitely rent this house again. It was a perfect location for where we were sight-seeing in LA. The house was very comfortable and well insulated (we couldn’t hear the noise outside although it’s next to a busy street). Also, having a parking spot that was behind a gate was a nice." - Fanlan B., 09/30/2019 (HomeAway Review)

"It was a nice place to stay. Nearby has a grocery store, which helps with dinner and breakfast. The only problema is that we needed to pick up the sofa to have everybody sleeping (we were 9 people, and the site said we were able to take 10. I don´t see a way of accomodating well 10 people in the house.) We asked for an extra mattress but we didn´t find it in the property. But the overall evaluation is very good. It´s a nice place to stay. I would come back, but only with 8 people. And it should be in pairs. We have familes with 3 people and it was not possible to stay together in the same room, or to share rooms, as the other ones were adults and children." - Josiane Steil S., 08/30/2019 (VRBO Review)

It was a pleasure have Josiane and her guests. Unfortunately I missed her message requesting an air mattress, my mistake! But we do have one available. Also, our listing says we sleep 8 in beds, but we have a max occupancy of 10. We will accept up to 10 people in a reservation since we have many families traveling with toddlers or infants who don't need a bed, share a bed, or use our portable crib. We sleep 8 adults, more details are available in our listing about our sleeping arrangements.

"It was a nice place to stay. Nearby has a grocery store, which helps with dinner and breakfast. The only problema is that we needed to pick up the sofa to have everybody sleeping (we were 9 people, and the site said we were able to take 10. I don´t see a way of accomodating well 10 people in the house.) We asked for an extra mattress but we didn´t find it in the property. But the overall evaluation is very good. It´s a nice place to stay. I would come back, but only with 8 people. And it should be in pairs. We have familes with 3 people and it was not possible to stay together in the same room, or to share rooms, as the other ones were adults and children." - Josiane Steil S., 08/30/2019 (HomeAway Review)

It was a pleasure have Josiane and her guests. Unfortunately I missed her message requesting an air mattress, my mistake! But we do have one available. Also, our listing says we sleep 8 in beds, but we have a max occupancy of 10. We will accept up to 10 people in a reservation since we have many families traveling with toddlers or infants who don't need a bed, share a bed, or use our portable crib. We sleep 8 adults, more details are available in our listing about our sleeping arrangements.

"Unique property which the whole family enjoyed." - Sheri V., 08/01/2019 (VRBO Review)

"Unique property which the whole family enjoyed." - Sheri V., 08/01/2019 (HomeAway Review)

"This was the most ideal place for us to stay. It was a perfect fit for our family. We felt safe, and it was the best location to see and visit all of the sites in LA. All of my friends groaned about the traffic in LA. We were to many places in less than 20-30 minutes. When we go back to LA, we will definitely stay here. Thanks again!!" - Kathy S., 07/22/2019 (VRBO Review)

"This was the most ideal place for us to stay. It was a perfect fit for our family. We felt safe, and it was the best location to see and visit all of the sites in LA. All of my friends groaned about the traffic in LA. We were to many places in less than 20-30 minutes. When we go back to LA, we will definitely stay here. Thanks again!!" - Kathy S., 07/22/2019 (HomeAway Review)

"Great experience" - Michael B., 05/22/2019 (VRBO Review)

"Great experience" - Michael B., 05/22/2019 (HomeAway Review)

"We really enjoyed the location of this property. We arrived late in the evening the property is not very well lit so if you plan to arrive late, be prepared with your phone flashlight. The house was very inviting, we all felt very comfortable and safe. There were a total of 6 of us who stayed. We did switch beds to our liking (kind of like musical chairs). It was slightly cold during our stay but after plugging the space heaters in, we were fine. The deck off the loft was a nice treat early in the day and late in the evening. The steep staircase was a bit of a challenge for all. The water pressure in one of the showers was not great and had some temperature issues. A crockpot was listed in the description but wasn't available; however, wasn't that big of a deal. We just changed our dinner plans. Overall the house was conveniently located, close enough to USC, the beach, and touristy attractions. The check-in and check-out process were very easy. Perfect for families. We had an age range of 15 to 75. We will definitely stay again!" - Anna T., 05/15/2019 (VRBO Review)

It was a pleasure hosting Anna and her guests. We apologize for no longer having a crock pot, it has since been taken off our list of amenities. Thank you Anna for pointing this out to us. For any future guests, we do have central heating in the home. When having a large group of guests, the water heater can run out of hot water or fluctuate if water is being used in more than one place in the house.

"We really enjoyed the location of this property. We arrived late in the evening the property is not very well lit so if you plan to arrive late, be prepared with your phone flashlight. The house was very inviting, we all felt very comfortable and safe. There were a total of 6 of us who stayed. We did switch beds to our liking (kind of like musical chairs). It was slightly cold during our stay but after plugging the space heaters in, we were fine. The deck off the loft was a nice treat early in the day and late in the evening. The steep staircase was a bit of a challenge for all. The water pressure in one of the showers was not great and had some temperature issues. A crockpot was listed in the description but wasn't available; however, wasn't that big of a deal. We just changed our dinner plans. Overall the house was conveniently located, close enough to USC, the beach, and touristy attractions. The check-in and check-out process were very easy. Perfect for families. We had an age range of 15 to 75. We will definitely stay again!" - Anna T., 05/15/2019 (HomeAway Review)

It was a pleasure hosting Anna and her guests. We apologize for no longer having a crock pot, it has since been taken off our list of amenities. Thank you Anna for pointing this out to us. For any future guests, we do have central heating in the home. When having a large group of guests, the water heater can run out of hot water or fluctuate if water is being used in more than one place in the house.

"The location of the rental is very centrally located for all the tourist attractions which made it easy to get from place to place. The house was clean and welcoming. It was a nice place to call home away from home." - Tara B., 05/08/2019 (VRBO Review)

"The location of the rental is very centrally located for all the tourist attractions which made it easy to get from place to place. The house was clean and welcoming. It was a nice place to call home away from home." - Tara B., 05/08/2019 (HomeAway Review)

"We had a great stay at Stephanie's house. I am from Los Angeles originally and chose this house because of the central location. 7 mins from Universal, 25 mins to the beach, close to downtown, Hollywood/Highland, etc. It's also in a walkable area and we enjoyed walking to the supermarket and there are several restaurants 3 blocks away. House itself is very cute and comfortable. For being in the middle of Hollywood, it felt very safe and very private. The parking was also a huge plus. House is small, but laid out in a way where it feels spacious. I traveled with my husband and 4 children and we were not on top of each other at all. The second story loft is perfect for younger ones - two twin beds and even some books and toys to keep them busy. We would definitely stay here again!" - Caitlan B., 04/25/2019 (VRBO Review)

Glad your family had fun! We often have families tell us the kids love the loft area! Come back soon ;)

"We had a great stay at Stephanie's house. I am from Los Angeles originally and chose this house because of the central location. 7 mins from Universal, 25 mins to the beach, close to downtown, Hollywood/Highland, etc. It's also in a walkable area and we enjoyed walking to the supermarket and there are several restaurants 3 blocks away. House itself is very cute and comfortable. For being in the middle of Hollywood, it felt very safe and very private. The parking was also a huge plus. House is small, but laid out in a way where it feels spacious. I traveled with my husband and 4 children and we were not on top of each other at all. The second story loft is perfect for younger ones - two twin beds and even some books and toys to keep them busy. We would definitely stay here again!" - Caitlan B., 04/25/2019 (HomeAway Review)

Glad your family had fun! We often have families tell us the kids love the loft area! Come back soon ;)

"We had a good stay while we were in LA/Hollywood, the house we rented was very accommodating. My kids really enjoyed it! Very prompt when we had questions. Only thing we didn’t like was the master bed was a little hard woke up stiff." - Illa S., 04/13/2019 (VRBO Review)

Glad you had a good stay. Noted that not everyone likes a firm mattress like me! We're looking into upgrading our beds ;)

"We had a good stay while we were in LA/Hollywood, the house we rented was very accommodating. My kids really enjoyed it! Very prompt when we had questions. Only thing we didn’t like was the master bed was a little hard woke up stiff." - Illa S., 04/13/2019 (HomeAway Review)

Glad you had a good stay. Noted that not everyone likes a firm mattress like me! We're looking into upgrading our beds ;)

"This house worked out great for stay in L.A. for business. The property management team was always available with any questions we had." - Katrina M., 02/18/2019 (VRBO Review)

"This house worked out great for stay in L.A. for business. The property management team was always available with any questions we had." - Katrina M., 02/18/2019 (HomeAway Review)

"We had a nice stay!" - Rebecca M., 01/23/2019 (VRBO Review)

"We had a nice stay!" - Rebecca M., 01/23/2019 (HomeAway Review)

"Our family of 9 had a wonderful time here, it fit us all very well. The patio out front was very nice to relax and have a glass of wine. There is a lot of traffic on this intersection, but with all the foliage, it was very private. Universal Studios is only 10 minutes away and the traffic never hindered us at all there and back. We took Uber's to downtown which is so worth not having to find parking there and they were always only a minute away. There are some great places to eat down the street, only about 2 blocks which we walked. There is a gated drive way, but will only fit one large car or maybe 2 very small cars, so if you are planning on bringing 2, make sure you plan on parking the other on a busy street with time limits and street sweeps. After we figured out the schedule, we just made sure we were gone during the non-parking time and came back in the evening when it was ok to park again. In our 4 day stay, we only had to go find a parking place out of the way once. Everything else was wonderful, convenient and relaxing during our stay. The owner and property manager were amazing with providing information and anything else that was needed." - Tami B., 01/10/2019 (VRBO Review)

"Our family of 9 had a wonderful time here, it fit us all very well. The patio out front was very nice to relax and have a glass of wine. There is a lot of traffic on this intersection, but with all the foliage, it was very private. Universal Studios is only 10 minutes away and the traffic never hindered us at all there and back. We took Uber's to downtown which is so worth not having to find parking there and they were always only a minute away. There are some great places to eat down the street, only about 2 blocks which we walked. There is a gated drive way, but will only fit one large car or maybe 2 very small cars, so if you are planning on bringing 2, make sure you plan on parking the other on a busy street with time limits and street sweeps. After we figured out the schedule, we just made sure we were gone during the non-parking time and came back in the evening when it was ok to park again. In our 4 day stay, we only had to go find a parking place out of the way once. Everything else was wonderful, convenient and relaxing during our stay. The owner and property manager were amazing with providing information and anything else that was needed." - Tami B., 01/10/2019 (HomeAway Review)

"Very comfortable for our family holiday." - Robin L., 01/04/2019 (VRBO Review)

"Very comfortable for our family holiday." - Robin L., 01/04/2019 (HomeAway Review)

"This place is great!!i definitely recommend it!!!very clean very nice home!i would definitely book this home again" - Yadira B., Santa Maria ca, 12/21/2018 (VRBO Review)

"This place is great!!i definitely recommend it!!!very clean very nice home!i would definitely book this home again" - Yadira B., Santa Maria ca, 12/21/2018 (HomeAway Review)

"After my wife was released from the hospital for a delicate spinal chord surgery, comfort and ease of getting around our place to stay was very important. We were VERY impressed with the home and the layout for our stay. Even tough traffic in the area was a challenge, the area proved to be rich with deliscious restaurants of all types in very close proximity. The ability to make our own breakfast was a treat! Everything worked great and we truly enjoyed our stay. We will enjoy our next visit here again because of this home." - Rubens D., Pleasanton, CA, 12/12/2018 (VRBO Review)

"After my wife was released from the hospital for a delicate spinal chord surgery, comfort and ease of getting around our place to stay was very important. We were VERY impressed with the home and the layout for our stay. Even tough traffic in the area was a challenge, the area proved to be rich with deliscious restaurants of all types in very close proximity. The ability to make our own breakfast was a treat! Everything worked great and we truly enjoyed our stay. We will enjoy our next visit here again because of this home." - Rubens D., Pleasanton, CA, 12/12/2018 (HomeAway Review)

"My parents, brother, and his girlfriend all came into town to join us for Thanksgiving, and stayed in this lovely home. The hosts really go above and beyond to make sure you have everything you need for a perfect stay -- from little touches like toiletries in the bathroom, to a comprehensive neighborhood guide including shopping tips and restaurant recommendations. Everything was sparkling clean and bathrooms and kitchen were well-stocked. In fact, we gathered as a family and shared our Thanksgiving meal in this home, and it was perfect. On-site secure parking and laundry made having the whole family stay that much easier. Check-in and check-out were a breeze, and our hosts were responsive and respectful. A fantastic find!" - CHELSEA M., Los Angeles, CA, 11/27/2018 (VRBO Review)

"My parents, brother, and his girlfriend all came into town to join us for Thanksgiving, and stayed in this lovely home. The hosts really go above and beyond to make sure you have everything you need for a perfect stay -- from little touches like toiletries in the bathroom, to a comprehensive neighborhood guide including shopping tips and restaurant recommendations. Everything was sparkling clean and bathrooms and kitchen were well-stocked. In fact, we gathered as a family and shared our Thanksgiving meal in this home, and it was perfect. On-site secure parking and laundry made having the whole family stay that much easier. Check-in and check-out were a breeze, and our hosts were responsive and respectful. A fantastic find!" - CHELSEA M., Los Angeles, CA, 11/27/2018 (HomeAway Review)

"This was a wonderful place to relax amid the bustling of the city. Owner and property manager were incredibly attentive and responsive. Loved it!" - Erin D., 11/22/2018 (VRBO Review)

"This was a wonderful place to relax amid the bustling of the city. Owner and property manager were incredibly attentive and responsive. Loved it!" - Erin D., 11/22/2018 (HomeAway Review)

"Girls weekend away was perfect! Centrally located to many LA sights. House was clean, slept plenty and was private. Kitchen was very well equipped and bathrooms were spacious and clean. Loved the gated parking and outside spaces. Would definitely rent again!" - Terri, Orange County, CA, 11/05/2018 (VRBO Review)

"Girls weekend away was perfect! Centrally located to many LA sights. House was clean, slept plenty and was private. Kitchen was very well equipped and bathrooms were spacious and clean. Loved the gated parking and outside spaces. Would definitely rent again!" - Terri, Orange County, CA, 11/05/2018 (HomeAway Review)

"The door code didn't work and had to call stephanie at 9pm yo get access to the unit. Other than that, it was easy. Close to rose bowl which was nice after a day of tailgating. Go Bruins!" - Thaddeus J., 10/01/2018 (VRBO Review)

"The door code didn't work and had to call stephanie at 9pm yo get access to the unit. Other than that, it was easy. Close to rose bowl which was nice after a day of tailgating. Go Bruins!" - Thaddeus J., 10/01/2018 (HomeAway Review)

"Really good accommodation in a great location with easy access to all the sites: Hollywood Blvd, Sunset Blvd, Griffith Park and interstate highways. Well recommended." - Terry P., 09/25/2018 (VRBO Review)

"Really good accommodation in a great location with easy access to all the sites: Hollywood Blvd, Sunset Blvd, Griffith Park and interstate highways. Well recommended." - Terry P., 09/25/2018 (HomeAway Review)

"This was a great house neatly tucked away in the middle of everything. Much more spacious of a house in Hollywood then I thought it would be. I enjoyed be close to everything I wanted - Warner Brothers and Griffith Park. Even for a big traffic area it was easy to get around to everything. The house has everything you need to make you feel at home away from home." - Jennifer P., 08/21/2018 (VRBO Review)

"This was a great house neatly tucked away in the middle of everything. Much more spacious of a house in Hollywood then I thought it would be. I enjoyed be close to everything I wanted - Warner Brothers and Griffith Park. Even for a big traffic area it was easy to get around to everything. The house has everything you need to make you feel at home away from home." - Jennifer P., 08/21/2018 (HomeAway Review)

"We felt very comfortable in this house, it is gated, locked and has great amenities. We had seven people in our party and we had plenty of space. Two of the beds were a bit hard for a few of us more of a preference thing and one room does not have AC, but the loft, master bedroom, and bedroom under loft stayed pretty cool. The kitchen and laundry were fully stocked though we didn’t find the laundry soap until we were leaving. Owner and manager were VERY helpful and responded immediately when we had questions. Parking for one car was great. We did not have problems with the parking as long as we moved the spare car by 8am every day. The deck off the loft was lovely and we enjoyed dining in the moonlight. We would suggest renting this house." - Jonelle C., 08/18/2018 (VRBO Review)

"We felt very comfortable in this house, it is gated, locked and has great amenities. We had seven people in our party and we had plenty of space. Two of the beds were a bit hard for a few of us more of a preference thing and one room does not have AC, but the loft, master bedroom, and bedroom under loft stayed pretty cool. The kitchen and laundry were fully stocked though we didn’t find the laundry soap until we were leaving. Owner and manager were VERY helpful and responded immediately when we had questions. Parking for one car was great. We did not have problems with the parking as long as we moved the spare car by 8am every day. The deck off the loft was lovely and we enjoyed dining in the moonlight. We would suggest renting this house." - Jonelle C., 08/18/2018 (HomeAway Review)

"Stephanie was great and very quick to respond. The house was great and everyone loved it. We would definitely come back next time." - Madhu P., West Chester, PA, 08/03/2018 (VRBO Review)

"Stephanie was great and very quick to respond. The house was great and everyone loved it. We would definitely come back next time." - Madhu P., West Chester, PA, 08/03/2018 (HomeAway Review)

"Nice neighborhood! Access to house is on Franklin. which is fairly busy. Parking is a premium in area so the safe, fenced parking is great. We had a mini van and it was a good fit. The house is fenced with a small walkway around the front and back of the house, an outdoor table on side, and the house backs up to a 2-story apartment complex. Interior of house was clean and well stocked. Furniture was basic, nothing luxurious here, but it worked for our needs. Main area window air conditioning unit did not work on arrival, but was replaced within a couple days by owner/manager. No central AC. Would need to be comfortable sleeping with windows open to be comfortable when it’s hot out. Cable access in main room and WiFi throughout house. 3 bedrooms and loft plus 3 bathrooms. Water pressure in showers was poor. This may just be typical of the area. The upstairs deck was relaxing at the end of a long day. It is accessible from the loft. Steep staircase to loft. Overall, the stay was nice and we were really happy to have a place to stay as a large group in this area. The owner and her property managers had good communication and were very helpful. They also made a great tourist book for the neighborhood they emailed in advance of our trip. It was helpful!" - Jessica N., 07/31/2018 (VRBO Review)

"Nice neighborhood! Access to house is on Franklin. which is fairly busy. Parking is a premium in area so the safe, fenced parking is great. We had a mini van and it was a good fit. The house is fenced with a small walkway around the front and back of the house, an outdoor table on side, and the house backs up to a 2-story apartment complex. Interior of house was clean and well stocked. Furniture was basic, nothing luxurious here, but it worked for our needs. Main area window air conditioning unit did not work on arrival, but was replaced within a couple days by owner/manager. No central AC. Would need to be comfortable sleeping with windows open to be comfortable when it’s hot out. Cable access in main room and WiFi throughout house. 3 bedrooms and loft plus 3 bathrooms. Water pressure in showers was poor. This may just be typical of the area. The upstairs deck was relaxing at the end of a long day. It is accessible from the loft. Steep staircase to loft. Overall, the stay was nice and we were really happy to have a place to stay as a large group in this area. The owner and her property managers had good communication and were very helpful. They also made a great tourist book for the neighborhood they emailed in advance of our trip. It was helpful!" - Jessica N., 07/31/2018 (HomeAway Review)

"We love it!!!" - Xóchitl G., 05/04/2018 (VRBO Review)

"We love it!!!" - Xóchitl G., 05/04/2018 (HomeAway Review)

"Just the right size for our group of 7. A little noises but all in all everything was ok. Very close to everything we wanted to tour. Enjoyed the stay very much. West coast quiet different than the East coast" - Margaret B., 04/20/2018 (VRBO Review)

"Just the right size for our group of 7. A little noises but all in all everything was ok. Very close to everything we wanted to tour. Enjoyed the stay very much. West coast quiet different than the East coast" - Margaret B., 04/20/2018 (HomeAway Review)

"We had a relaxing and comfortable stay. Our grandchildren had a fabulous time in the second floor bedroom and play area - which they thought was a special treat. The house was fully outfitted and the managers were very responsive." - Mindy F., 04/03/2018 (VRBO Review)

Thank you for your stay!

"We had a relaxing and comfortable stay. Our grandchildren had a fabulous time in the second floor bedroom and play area - which they thought was a special treat. The house was fully outfitted and the managers were very responsive." - Mindy F., 04/03/2018 (HomeAway Review)

Thank you for your stay!

"This was the perfect location for our little group to stay during our short visit to LA. The house was comfortable and well equipped. We only ended up using half of the house, but it was nice to have all that space!" - Jamie R., Morro Bay, CA, 02/28/2018 (VRBO Review)

"This was the perfect location for our little group to stay during our short visit to LA. The house was comfortable and well equipped. We only ended up using half of the house, but it was nice to have all that space!" - Jamie R., Morro Bay, CA, 02/28/2018 (HomeAway Review)

"We enjoyed our stay in West Hollywood. The home was a great place with all the necessities, had a few small problems which the owner corrected ASAP. Had a problem with the smoke alarm, every time we used the stove or put bread in the toaster the alarm went off apart from that a great place to stay." - Madeleine V., 02/26/2018 (VRBO Review)

Sorry about the smoke alarm, this happens every few years when the battery starts dying! Glad you had a good time otherwise.

"We enjoyed our stay in West Hollywood. The home was a great place with all the necessities, had a few small problems which the owner corrected ASAP. Had a problem with the smoke alarm, every time we used the stove or put bread in the toaster the alarm went off apart from that a great place to stay." - Madeleine V., 02/26/2018 (HomeAway Review)

Sorry about the smoke alarm, this happens every few years when the battery starts dying! Glad you had a good time otherwise.

"My family and I stayed here for five nights and six days and had a blast. Our three young boys really enjoyed hanging out in the loft area which granted them space for toys, reading and coloring while my wife and I relaxed in the living room and rooftop deck. This home had plenty of character along with modern amenities. And having a gated, private parking spot was a plus! The location is blocks from major retailers for both food and clothing as well as minutes from The Griffith Observatory, Universal Studios and the Hollywood Walk of Fame. I highly recommend staying here and we will do so with our next trip to SoCal. Wherever my family and I travel we look for places like this which allow the freedom, space and access needed to feel at home while on vacation." - SEAN K., Sacramento,CA, 02/07/2018 (VRBO Review)

We love to hear when kids and teens use our loft space. It's a fun area up there that they can call all their own!

"My family and I stayed here for five nights and six days and had a blast. Our three young boys really enjoyed hanging out in the loft area which granted them space for toys, reading and coloring while my wife and I relaxed in the living room and rooftop deck. This home had plenty of character along with modern amenities. And having a gated, private parking spot was a plus! The location is blocks from major retailers for both food and clothing as well as minutes from The Griffith Observatory, Universal Studios and the Hollywood Walk of Fame. I highly recommend staying here and we will do so with our next trip to SoCal. Wherever my family and I travel we look for places like this which allow the freedom, space and access needed to feel at home while on vacation." - SEAN K., Sacramento,CA, 02/07/2018 (HomeAway Review)

We love to hear when kids and teens use our loft space. It's a fun area up there that they can call all their own!

"Thank you for renting us your property for the week of Christmas. We wanted a place where we could hunker down, cook, take it easy without having to drive any where and that was pet friendly, and this property met that goal perfectly. The house was roomy, clean and well-supplied. Entrance was made easy so that we didn't need to worry about arriving at a specific time. The neighborhood was great with lots of organic groceries and conveniences within easy walking distance. (The home is in walking distance not just to a Gelson's but to an organic convenience mart as well as a Thai restaurant!) Even downtown Hollywood was an easy stroll with of course a ton of great restaurants if you're so inclined. The beds were comfortable. Our pets were made to feel welcome, and it was easy to get off the property and walk them safely day and night. The house was made secure as well. We wish'd we had access to more cable stations and we didn't want to enter our personal codes into the Roku to get to a selection of movies. But that's a minor criticism. The view from the rooftop deck was amazing. We highly recommend that if you're traveling during a cold season, that you check with the owner to see if they have weather-stripped the back patio door on the side of the house and the kitchen window where the AC unit hose is vented (there's a 1-inch gap there and huge gaps in the patio door that just allows all the heat to pour out and the cold to pour in). We were unable to keep the heat in the living room until we plugged the leaks with a lot of paper. The first night, we could not get that room above 57F until we we plugged the leaks. The two bedrooms we used -- the master and guest room with the stair case up to the loft -- were well-sealed and comfy. The kitchen was well-appointed with supplies, dishes and flatware. While we brought our own towels, sheets, plates, flatware etc as recommended, there was plenty there as well. We came in a 21-foot van RV that fit in the gated drive with two feet to spare on either side. A full-sized RV will fit tightly. Please know that you should back into the drive because if you do not, you will have to back out onto a street that is high traffic day and night. There is a traffic light just before the house entrance that can help you time backing into the drive, though your travel companions should also help guide you in. Or, you can just park on the street." - Anonymous, Scottsdale, AZ, 01/03/2018 (VRBO Review)

We always love hosting pets, and they are always welcome. Glad they were comfortable! We did get all the weatherstripping updated to avoid the drafts you mentioned, thank you for bringing it to our attention.

"Thank you for renting us your property for the week of Christmas. We wanted a place where we could hunker down, cook, take it easy without having to drive any where and that was pet friendly, and this property met that goal perfectly. The house was roomy, clean and well-supplied. Entrance was made easy so that we didn't need to worry about arriving at a specific time. The neighborhood was great with lots of organic groceries and conveniences within easy walking distance. (The home is in walking distance not just to a Gelson's but to an organic convenience mart as well as a Thai restaurant!) Even downtown Hollywood was an easy stroll with of course a ton of great restaurants if you're so inclined. The beds were comfortable. Our pets were made to feel welcome, and it was easy to get off the property and walk them safely day and night. The house was made secure as well. We wish'd we had access to more cable stations and we didn't want to enter our personal codes into the Roku to get to a selection of movies. But that's a minor criticism. The view from the rooftop deck was amazing. We highly recommend that if you're traveling during a cold season, that you check with the owner to see if they have weather-stripped the back patio door on the side of the house and the kitchen window where the AC unit hose is vented (there's a 1-inch gap there and huge gaps in the patio door that just allows all the heat to pour out and the cold to pour in). We were unable to keep the heat in the living room until we plugged the leaks with a lot of paper. The first night, we could not get that room above 57F until we we plugged the leaks. The two bedrooms we used -- the master and guest room with the stair case up to the loft -- were well-sealed and comfy. The kitchen was well-appointed with supplies, dishes and flatware. While we brought our own towels, sheets, plates, flatware etc as recommended, there was plenty there as well. We came in a 21-foot van RV that fit in the gated drive with two feet to spare on either side. A full-sized RV will fit tightly. Please know that you should back into the drive because if you do not, you will have to back out onto a street that is high traffic day and night. There is a traffic light just before the house entrance that can help you time backing into the drive, though your travel companions should also help guide you in. Or, you can just park on the street." - Anonymous, Scottsdale, AZ, 01/03/2018 (HomeAway Review)

We always love hosting pets, and they are always welcome. Glad they were comfortable! We did get all the weatherstripping updated to avoid the drafts you mentioned, thank you for bringing it to our attention.

"Our only complaint was that the laundry wasn’t working so we couldn’t wash clothes as we had planned. The property mgmt made an effort to fix it after we brought it to their attention but it was too late on a holiday weekend. Next time I recommend getting the cleaning staff to report those types of issues early. Owner offered to pay for laundry service but that was too late also for a holiday. We really liked the neighborhood and the nearby grocery and coffee shop!" - Erin M., Houston, 12/07/2017 (VRBO Review)

We had the laundry repaired, but unfortunately it was after the guests departed because it was Thanksgiving weekend and a part had to be ordered. We were not aware of the problem until about an hour before their arrival, as our laundry is taken off-site to be done when we have a same-day turn-around. All laundry facilities are now in working order, and we will always do our best to fix problems like this as soon as we can.

"Our only complaint was that the laundry wasn’t working so we couldn’t wash clothes as we had planned. The property mgmt made an effort to fix it after we brought it to their attention but it was too late on a holiday weekend. Next time I recommend getting the cleaning staff to report those types of issues early. Owner offered to pay for laundry service but that was too late also for a holiday. We really liked the neighborhood and the nearby grocery and coffee shop!" - Erin M., Houston, 12/07/2017 (HomeAway Review)

We had the laundry repaired, but unfortunately it was after the guests departed because it was Thanksgiving weekend and a part had to be ordered. We were not aware of the problem until about an hour before their arrival, as our laundry is taken off-site to be done when we have a same-day turn-around. All laundry facilities are now in working order, and we will always do our best to fix problems like this as soon as we can.

"We really enjoyed our stay during a quick work trip to LA. While the house is close to a major road we found the stay quiet and peaceful. I would definitely recommend and look forward to staying again." - Brett C., San antonio, TX, 12/05/2017 (VRBO Review)

"We really enjoyed our stay during a quick work trip to LA. While the house is close to a major road we found the stay quiet and peaceful. I would definitely recommend and look forward to staying again." - Brett C., San antonio, TX, 12/05/2017 (HomeAway Review)

"Uncomfortable sleep due to the house being so hot. Took cold showers to get out just to sweat because of the temperature in the house. Not a lot of towels. Most towels that were there were stained." - Renae H., 09/09/2017 (VRBO Review)

It is unfortunate that there was unusually high temperature in the area during the first few days of this guest's stay. We provide a permanent air conditioning unit in the loft and a portable unit on the main floor for the very infrequent occasions when they are necessary, as the vast majority of the time the area climate is quite temperate. Regarding the towels, we provide two per guest and a washer/dryer, which is typically more than adequate to accommodate even the largest group staying in our home, but we even gave this guest access on request to our restricted linen storage for additional towels. Furthermore, we do not allow stained linens of any kind to be provided, as we promptly remove any such linens completely from inventory.

"Uncomfortable sleep due to the house being so hot. Took cold showers to get out just to sweat because of the temperature in the house. Not a lot of towels. Most towels that were there were stained." - Renae H., 09/09/2017 (HomeAway Review)

It is unfortunate that there was unusually high temperature in the area during the first few days of this guest's stay. We provide a permanent air conditioning unit in the loft and a portable unit on the main floor for the very infrequent occasions when they are necessary, as the vast majority of the time the area climate is quite temperate. Regarding the towels, we provide two per guest and a washer/dryer, which is typically more than adequate to accommodate even the largest group staying in our home, but we even gave this guest access on request to our restricted linen storage for additional towels. Furthermore, we do not allow stained linens of any kind to be provided, as we promptly remove any such linens completely from inventory.

"We enjoyed our stay here. As other reviewers mentioned, it is on the corner of 2 busy streets. We had a big SUV and fit perfectly in the driveway but can pose a problem to future guests that bring more than one vehicle. You can park on the street but the neighbors take up the spots by the house. When backing out of the driveway, the driver will need help because of the traffic. The area is relatively safe even though it may not look like it. There are people walking down the neighborhood all the time. The home had everything we needed. We really enjoyed our time there. The amenities states that the house has a/c; it does not. I thought maybe the house had window units; again it does not. The house has a portable a/c that is okay. LA weather gets cool at night so we would open a few windows and turn on ceiling fans and extra fans around the house that made it cool. Most houses in LA don't have a/c anyways. We were pretty much gone all day and come home at night. The house has cable and ROKU. I've never used ROKU before but Stephanie had directions on how to use it. We would be tired at the end of the day that I really didn't bother trying. You really can't beat the location of this house. It's an older home but it has charm. The kids enjoyed staying up in the loft. The stairs to the loft are steep so I would not recommend older folk sleeping upstairs. I had a few questions for Stephenie that she answered promptly. We didn't need to contact the property manager for anything. Stephenie has a binder with helpful tips and a book guests can sign (which I enjoyed reading). Check in and check out instructions were clear. Guests are in charge of putting trash in the trash cans but the property manager will put trash out on trash day. This was our first time booking a house and it went off without a hitch. Would definitely do it again and recommend this house. We were all comfortable here." - Jessica T., 08/22/2017 (VRBO Review)

It is true we only have a portable AC for the first floor of the house, but we do have a wall AC unit in the upstairs loft. August does tend to be the hottest month in LA, wish it could have been cooler! Glad the kids loved the loft space!

"We enjoyed our stay here. As other reviewers mentioned, it is on the corner of 2 busy streets. We had a big SUV and fit perfectly in the driveway but can pose a problem to future guests that bring more than one vehicle. You can park on the street but the neighbors take up the spots by the house. When backing out of the driveway, the driver will need help because of the traffic. The area is relatively safe even though it may not look like it. There are people walking down the neighborhood all the time. The home had everything we needed. We really enjoyed our time there. The amenities states that the house has a/c; it does not. I thought maybe the house had window units; again it does not. The house has a portable a/c that is okay. LA weather gets cool at night so we would open a few windows and turn on ceiling fans and extra fans around the house that made it cool. Most houses in LA don't have a/c anyways. We were pretty much gone all day and come home at night. The house has cable and ROKU. I've never used ROKU before but Stephanie had directions on how to use it. We would be tired at the end of the day that I really didn't bother trying. You really can't beat the location of this house. It's an older home but it has charm. The kids enjoyed staying up in the loft. The stairs to the loft are steep so I would not recommend older folk sleeping upstairs. I had a few questions for Stephenie that she answered promptly. We didn't need to contact the property manager for anything. Stephenie has a binder with helpful tips and a book guests can sign (which I enjoyed reading). Check in and check out instructions were clear. Guests are in charge of putting trash in the trash cans but the property manager will put trash out on trash day. This was our first time booking a house and it went off without a hitch. Would definitely do it again and recommend this house. We were all comfortable here." - Jessica T., 08/22/2017 (HomeAway Review)

It is true we only have a portable AC for the first floor of the house, but we do have a wall AC unit in the upstairs loft. August does tend to be the hottest month in LA, wish it could have been cooler! Glad the kids loved the loft space!

"Very cute and extremely convenient L.A. oasis! Was a bit warm for sleeping at night (August) with no real A/C (only fans, which did help a lot with noise from busy street). Kids' bedroom upstairs was coolest in house with roof fan and A/C window unit, so they slept great! Would highly suggest getting A/C window units for all bedrooms (3 on 1st floor)... the portable unit set up in the kitchen was just not enough to cool the whole first floor (even with all the fans provided throughout the house, not shown in pics)... gated parking super nice, but still a challenge pulling out onto very busy street. And, steep ladder/stairs to 2nd floor was fine for our 12 and 16 year old, but would not work for younger kids or older adults. I was barely brave/nimble enough! Still worth it for the space and being 10 minute drive from pretty much anything (for us, it was Universal Studios, Paramount Studios, Hollywood Bowl, Walk of Fame, Madame Tussauds, La Brea Tar Pits, Griffith Park and Observatory and Hollywood sign)... loved the book with suggestions for restaurants (many in walking distance!)... Palms Thai was especially good, but try to get later table to see Thai Elvis perform, who we just missed!" - Danah M., 08/18/2017 (VRBO Review)

"Very cute and extremely convenient L.A. oasis! Was a bit warm for sleeping at night (August) with no real A/C (only fans, which did help a lot with noise from busy street). Kids' bedroom upstairs was coolest in house with roof fan and A/C window unit, so they slept great! Would highly suggest getting A/C window units for all bedrooms (3 on 1st floor)... the portable unit set up in the kitchen was just not enough to cool the whole first floor (even with all the fans provided throughout the house, not shown in pics)... gated parking super nice, but still a challenge pulling out onto very busy street. And, steep ladder/stairs to 2nd floor was fine for our 12 and 16 year old, but would not work for younger kids or older adults. I was barely brave/nimble enough! Still worth it for the space and being 10 minute drive from pretty much anything (for us, it was Universal Studios, Paramount Studios, Hollywood Bowl, Walk of Fame, Madame Tussauds, La Brea Tar Pits, Griffith Park and Observatory and Hollywood sign)... loved the book with suggestions for restaurants (many in walking distance!)... Palms Thai was especially good, but try to get later table to see Thai Elvis perform, who we just missed!" - Danah M., 08/18/2017 (HomeAway Review)

"Buyer beware, no central AC, it's hot in Los Angeles in July. I was told there was AC. Plus I called the owner to discuss, she never returned my call. We were into this by a lot and there was no way for us to cancel and stay elsewhere our hands were tied. It was hot, i couldn't even do my makeup in the house without melting. Very uncomfortable!!!! Never received call or APOLOGY OR COMPENSATION, THIS WASN'T AS ADVERTISED." - Sheila M., 07/27/2017 (VRBO Review)

We do everything possible to be completely transparent about our property and to ensure that all our guests have the best possible stay. For these reasons our guests are almost always completely satisfied, as our property description is clear and we respond immediately to any issues that may arise. We disclose exactly what our house features in the amenities section of our listing, where we clearly state that there is no central air conditioning. Very few houses in the LA area do have central air, as the area has a temperate climate year-round and only on occasion are there extremes of heat or cold. But for occasions where there is heat that is higher than normal, we provide a substantial portable air conditioning unit for the ground floor and a permanent wall-mounted unit for the loft space. Additionally, at no time did we receive communication of any kind that this guest had any problems whatsoever. We would have no reason not to respond immediately to any such communication, as we make ourselves available 24/7 for anything our guests may need.

"Buyer beware, no central AC, it's hot in Los Angeles in July. I was told there was AC. Plus I called the owner to discuss, she never returned my call. We were into this by a lot and there was no way for us to cancel and stay elsewhere our hands were tied. It was hot, i couldn't even do my makeup in the house without melting. Very uncomfortable!!!! Never received call or APOLOGY OR COMPENSATION, THIS WASN'T AS ADVERTISED." - Sheila M., 07/27/2017 (HomeAway Review)

We do everything possible to be completely transparent about our property and to ensure that all our guests have the best possible stay. For these reasons our guests are almost always completely satisfied, as our property description is clear and we respond immediately to any issues that may arise. We disclose exactly what our house features in the amenities section of our listing, where we clearly state that there is no central air conditioning. Very few houses in the LA area do have central air, as the area has a temperate climate year-round and only on occasion are there extremes of heat or cold. But for occasions where there is heat that is higher than normal, we provide a substantial portable air conditioning unit for the ground floor and a permanent wall-mounted unit for the loft space. Additionally, at no time did we receive communication of any kind that this guest had any problems whatsoever. We would have no reason not to respond immediately to any such communication, as we make ourselves available 24/7 for anything our guests may need.

"This was the perfect fit for my family and I. It felt like a home away from home. We were highly satisfied with the location and comfort of the home." - Concepcion L., 07/10/2017 (VRBO Review)

"This was the perfect fit for my family and I. It felt like a home away from home. We were highly satisfied with the location and comfort of the home." - Concepcion L., 07/10/2017 (HomeAway Review)

"The house was well stocked and had the lived in feeling to it. As others have mentioned it is located on an intersection of two busy streets. We were out and about but it provided a good place to start our day. A few nice places to eat within walking distance." - eric b., 05/30/2017 (VRBO Review)

"The house was well stocked and had the lived in feeling to it. As others have mentioned it is located on an intersection of two busy streets. We were out and about but it provided a good place to start our day. A few nice places to eat within walking distance." - eric b., 05/30/2017 (HomeAway Review)

"Very centrally located in the Hollywood area. The house has “old bones”, but is well updated, clean, and stocked with everything we needed. Pros: 3 full bedrooms, so lots of room The loft has lots of space, good place for kids to get away. The ladder is very steep and there’s some heating equipment up there so not good for very young kids, but 5-20 would love it Walking distance to Hollywood Boulevard and other attractions. Safe feeling neighborhood. Well stocked, plenty of pots & plates. Lots of material about neighborhood provided. Enough space for people to get together if they wanted to, or get away if they wanted to We didn’t use the outside sitting areas, but they were available for some private space. Owner was very helpful ahead of our stay, making recommendations on things to do Not fully ADA compliant, but my dad with 3 hip replacement surgeries was able to get around easily. Cons: The biggest cons aren’t directly against the home, but traffic in the area can be terrible. A gated driveway is available, but we couldn’t fit two vehicles. Even with some jockeying of our other car, we still managed to get a $60 parking ticket one morning. There is a map with parking laws on the fridge, but it’s something you constantly have to think about. Backing out of the driveway onto the busy street was an exercise – we had one person on the sidewalk directing when the road was clear. The house is directly on the corner of two busy streets, with very little yard. The road is about 20 feet from bedroom windows. The house does a good job keeping noise out, but at 6am on weekdays it starts getting very noticeable. We found a box fan on the last day that we used for white noise that helped a lot. We found traffic in the region was terrible, possibly due to events going on. We tried to go to Griffith observatory, but there was a concert that night so most parking was blocked. It took 45 minutes to get to the top, and then there was no parking so we had to just go back down. The night we went to Hollywood boulevard it took 45 minutes to go the 1.7 miles to get back . Other reviews and the owner mention the parking and traffic, so it wasn’t a total surprise. It is an “urban” home, which has pros and cons. We had seven adults at our stay and enjoyed our time there. The proximity to the Hollywood area and the movie studios was great. We used LA GO passes. We enjoyed the stay, and would stay there again." - Michael F., 05/25/2017 (VRBO Review)

This is a great review which describes our home and location perfectly. We are centrally located and close to everything, but with that can come traffic and noise. That's the burden and advantage of being in the heart of Hollywood :)

"Very centrally located in the Hollywood area. The house has “old bones”, but is well updated, clean, and stocked with everything we needed. Pros: 3 full bedrooms, so lots of room The loft has lots of space, good place for kids to get away. The ladder is very steep and there’s some heating equipment up there so not good for very young kids, but 5-20 would love it Walking distance to Hollywood Boulevard and other attractions. Safe feeling neighborhood. Well stocked, plenty of pots & plates. Lots of material about neighborhood provided. Enough space for people to get together if they wanted to, or get away if they wanted to We didn’t use the outside sitting areas, but they were available for some private space. Owner was very helpful ahead of our stay, making recommendations on things to do Not fully ADA compliant, but my dad with 3 hip replacement surgeries was able to get around easily. Cons: The biggest cons aren’t directly against the home, but traffic in the area can be terrible. A gated driveway is available, but we couldn’t fit two vehicles. Even with some jockeying of our other car, we still managed to get a $60 parking ticket one morning. There is a map with parking laws on the fridge, but it’s something you constantly have to think about. Backing out of the driveway onto the busy street was an exercise – we had one person on the sidewalk directing when the road was clear. The house is directly on the corner of two busy streets, with very little yard. The road is about 20 feet from bedroom windows. The house does a good job keeping noise out, but at 6am on weekdays it starts getting very noticeable. We found a box fan on the last day that we used for white noise that helped a lot. We found traffic in the region was terrible, possibly due to events going on. We tried to go to Griffith observatory, but there was a concert that night so most parking was blocked. It took 45 minutes to get to the top, and then there was no parking so we had to just go back down. The night we went to Hollywood boulevard it took 45 minutes to go the 1.7 miles to get back . Other reviews and the owner mention the parking and traffic, so it wasn’t a total surprise. It is an “urban” home, which has pros and cons. We had seven adults at our stay and enjoyed our time there. The proximity to the Hollywood area and the movie studios was great. We used LA GO passes. We enjoyed the stay, and would stay there again." - Michael F., 05/25/2017 (HomeAway Review)

This is a great review which describes our home and location perfectly. We are centrally located and close to everything, but with that can come traffic and noise. That's the burden and advantage of being in the heart of Hollywood :)

"The accomodations were ideal for us. Including myself there was my mother, my daughter and 2 granddaughters (11 - 15). After sightseeing everyday it was nice to come back to the property and walk to dinner at various restaurants in the neighborhood that were all good. Highly recommend Universal Studios (first of line pass so everything could be done in one day), Santa Monica Pier, Hollywood Walk of Fame, Dolby Theatre and wax museum." - Linda S., 04/16/2017 (VRBO Review)

"The accomodations were ideal for us. Including myself there was my mother, my daughter and 2 granddaughters (11 - 15). After sightseeing everyday it was nice to come back to the property and walk to dinner at various restaurants in the neighborhood that were all good. Highly recommend Universal Studios (first of line pass so everything could be done in one day), Santa Monica Pier, Hollywood Walk of Fame, Dolby Theatre and wax museum." - Linda S., 04/16/2017 (HomeAway Review)

"The house worked out great. The owner was very accommodating and allowed us to drop off luggage before it was ready. The house was ready and clean on time. There was plenty of room for 3 people. It was within close walking distance to the grocery store and located in a good part of town. It was quiet and there wasn't a lot of noise. It was very peaceful and relaxing. I would highly recommend this property to anyone traveling to LA. We had a great overall experience and would definitely stay again." - Kyle B., 03/28/2017 (VRBO Review)

"The house worked out great. The owner was very accommodating and allowed us to drop off luggage before it was ready. The house was ready and clean on time. There was plenty of room for 3 people. It was within close walking distance to the grocery store and located in a good part of town. It was quiet and there wasn't a lot of noise. It was very peaceful and relaxing. I would highly recommend this property to anyone traveling to LA. We had a great overall experience and would definitely stay again." - Kyle B., 03/28/2017 (HomeAway Review)

"We enjoyed our stay and the home is conveniently located close to many attractions. The owner was very helpful and communication was excellent." - Lisa P., 03/18/2017 (VRBO Review)

"We enjoyed our stay and the home is conveniently located close to many attractions. The owner was very helpful and communication was excellent." - Lisa P., 03/18/2017 (HomeAway Review)

"Great Place! Very clean, great location. They accommodated my early check in. Returned deposit without issues." - Sara O., 03/01/2017 (VRBO Review)

"Great Place! Very clean, great location. They accommodated my early check in. Returned deposit without issues." - Sara O., 03/01/2017 (HomeAway Review)

"Served its need by providing comfortable beds and room for visiting. Dining table was in an odd location and hard for many people to sit at - to allow passage from kitchen to living room it's pushed up against the wall most of the time and is a bit of a bear to move. House is lived-in feeling - not sparkling clean, but adequate. For winter visits, heating tends to flow to the attic, which gets oppressively hot. Exhaust fan is too noisy to keep on at night. Kitchen was well stocked." - Debbie D., 02/27/2017 (VRBO Review)

We have replaced our dining table and chairs in an effort to make the dining area more comfortable for the space. We are also continually working with our cleaning crew to provide that \

"Served its need by providing comfortable beds and room for visiting. Dining table was in an odd location and hard for many people to sit at - to allow passage from kitchen to living room it's pushed up against the wall most of the time and is a bit of a bear to move. House is lived-in feeling - not sparkling clean, but adequate. For winter visits, heating tends to flow to the attic, which gets oppressively hot. Exhaust fan is too noisy to keep on at night. Kitchen was well stocked." - Debbie D., 02/27/2017 (HomeAway Review)

We have replaced our dining table and chairs in an effort to make the dining area more comfortable for the space. We are also continually working with our cleaning crew to provide that \

"We loved staying here! It was clean, comfortable, and literally just minutes away from our destination - Universal Studios. The property owner and property manager were both so kind and did everything they could to make sure our stay was what we had hoped it would be. The home came stocked with pretty much everything we needed - including a high chair and Pack & Play - which was so nice! Thanks for a wonderful stay!!" - Julie P., 01/12/2017 (VRBO Review)

"We loved staying here! It was clean, comfortable, and literally just minutes away from our destination - Universal Studios. The property owner and property manager were both so kind and did everything they could to make sure our stay was what we had hoped it would be. The home came stocked with pretty much everything we needed - including a high chair and Pack & Play - which was so nice! Thanks for a wonderful stay!!" - Julie P., 01/12/2017 (HomeAway Review)

"Great place to stay instead of hotel, loved having 4 bedrooms & 3 bathrooms! Close to Hollywood sign, Griffith park, universal studios (10 min) . Very easy check in/out. I would recommend Getsons grocery store over Ralph's...especially at night. It's much cleaner! The washer/dryer was a great asset! My husband & daughter thought it was a little noisy outside, but it didn't bother me at all. Furnishings & decor are basic (IKEA/Walmart) but tastefully done. No tv channels-just the roku, but we like that better anyway...just would like to suggest giving access to more channels, like VidAngel. :)" - Elizabeth P., Salem, UT, 12/24/2016 (VRBO Review)

Just FYI, we do have cable TV. But we also have a Roku. So it sounds like the TV input was set to the Roku. Regular cable TV is accessible by changing the input to Cable. Sorry my guests didn't know this! Wish those kiddos could have had access to all those channels we have!

"Great place to stay instead of hotel, loved having 4 bedrooms & 3 bathrooms! Close to Hollywood sign, Griffith park, universal studios (10 min) . Very easy check in/out. I would recommend Getsons grocery store over Ralph's...especially at night. It's much cleaner! The washer/dryer was a great asset! My husband & daughter thought it was a little noisy outside, but it didn't bother me at all. Furnishings & decor are basic (IKEA/Walmart) but tastefully done. No tv channels-just the roku, but we like that better anyway...just would like to suggest giving access to more channels, like VidAngel. :)" - Elizabeth P., Salem, UT, 12/24/2016 (HomeAway Review)

Just FYI, we do have cable TV. But we also have a Roku. So it sounds like the TV input was set to the Roku. Regular cable TV is accessible by changing the input to Cable. Sorry my guests didn't know this! Wish those kiddos could have had access to all those channels we have!

"My stay was great. Everyone else had a wonderful time. Very comfortable and enjoyable. The location was perfect close to everything and the parking included was perfect for having a rental and easy to get around. Thanks again for a great place to stay." - Aida R., 10/25/2016 (VRBO Review)

"My stay was great. Everyone else had a wonderful time. Very comfortable and enjoyable. The location was perfect close to everything and the parking included was perfect for having a rental and easy to get around. Thanks again for a great place to stay." - Aida R., 10/25/2016 (HomeAway Review)

"This was a cool house and with all the outdoor private areas to hang out." - Brad M., 10/22/2016 (VRBO Review)

"This was a cool house and with all the outdoor private areas to hang out." - Brad M., 10/22/2016 (HomeAway Review)

"A family of four adult’s stay for a week exploring the wonders of LA. Perfect location as we had a car. Only 2 min from Hollywood Blvd and the freeway to beyond. Nothing negative to say about our stay except we ran out of time to do everything that LA has got to offer. That means we will have to come back and this is where we want to stay. Thanks Steph. See you next time." - Russell C., Christchurch, New Zealand, 09/02/2016 (VRBO Review)

"A family of four adult’s stay for a week exploring the wonders of LA. Perfect location as we had a car. Only 2 min from Hollywood Blvd and the freeway to beyond. Nothing negative to say about our stay except we ran out of time to do everything that LA has got to offer. That means we will have to come back and this is where we want to stay. Thanks Steph. See you next time." - Russell C., Christchurch, New Zealand, 09/02/2016 (HomeAway Review)

"We had a great stay here while on a mini vacation to Hollywood. It was close to Universal and the walk of fame. Great location right in Hollywood and close to freeways too. We loved the patio and rooftop deck. The house was clean and welcoming and it was much nicer coming back to a house after a day's trip, instead of a hotel! We'll definitely come back." - Anonymous, 09/01/2016 (VRBO Review)

"We had a great stay here while on a mini vacation to Hollywood. It was close to Universal and the walk of fame. Great location right in Hollywood and close to freeways too. We loved the patio and rooftop deck. The house was clean and welcoming and it was much nicer coming back to a house after a day's trip, instead of a hotel! We'll definitely come back." - Anonymous, 09/01/2016 (HomeAway Review)

"This house was so bad I cannot even begin to describe it. We had enough of our awful week and left a day early! First of all, when we arrived the house was not cleaned. \" - suzi l., 08/11/2016 (VRBO Review)

It is very disheartening to read this. I offer my greatest apologies to these guests. There was a mistake with the scheduling of the cleaning crew, and unfortunately the guests arrived before the property was cleaned. We did the best we could to remedy the situation ASAP. As for the other complaints, we will address what we can. However, some items are just a reality of our property. We note in our listing that the loft is not appropriate for the elderly, we list that we have a portable AC unit and not central AC, and we are in Hollywood and note that it is an urban area. It was unfortunate that our property did not suit our guests needs or expectations.

"This house was so bad I cannot even begin to describe it. We had enough of our awful week and left a day early! First of all, when we arrived the house was not cleaned. \" - suzi l., 08/11/2016 (HomeAway Review)

It is very disheartening to read this. I offer my greatest apologies to these guests. There was a mistake with the scheduling of the cleaning crew, and unfortunately the guests arrived before the property was cleaned. We did the best we could to remedy the situation ASAP. As for the other complaints, we will address what we can. However, some items are just a reality of our property. We note in our listing that the loft is not appropriate for the elderly, we list that we have a portable AC unit and not central AC, and we are in Hollywood and note that it is an urban area. It was unfortunate that our property did not suit our guests needs or expectations.

"We really enjoyed our stay at this home! It was a very convenient location and we enjoyed being able to wander the neighborhood and several local businesses (Birds and Localli in particular). The house itself was very nice, enjoyed being able to spread out - and our son enjoyed the upstairs room. Had dinner on the roof one night which was really nice. Thanks so much, hope to stay there again." - Robin G., 07/25/2016 (VRBO Review)

"We really enjoyed our stay at this home! It was a very convenient location and we enjoyed being able to wander the neighborhood and several local businesses (Birds and Localli in particular). The house itself was very nice, enjoyed being able to spread out - and our son enjoyed the upstairs room. Had dinner on the roof one night which was really nice. Thanks so much, hope to stay there again." - Robin G., 07/25/2016 (HomeAway Review)

"We were in town for Universal Studios. Stayed 4 days at the property. Plenty of room for our group of 4 adults and 2 children. The property inside/out was extremely clean. The house had all cooking appliances needed for meals for our entire stay. We would definitely recommend this property for anyone else and would use it again if in town. Stephanie was always quick to respond and very accommodating with any other requests. The only suggestion we would add is to have a propane tank on site for the BBQ or bring your own if you plan on cooking." - Dan S., 06/14/2016 (VRBO Review)

"We were in town for Universal Studios. Stayed 4 days at the property. Plenty of room for our group of 4 adults and 2 children. The property inside/out was extremely clean. The house had all cooking appliances needed for meals for our entire stay. We would definitely recommend this property for anyone else and would use it again if in town. Stephanie was always quick to respond and very accommodating with any other requests. The only suggestion we would add is to have a propane tank on site for the BBQ or bring your own if you plan on cooking." - Dan S., 06/14/2016 (HomeAway Review)

"Overall the place worked well for us! We got information on accessing the place far in advance and keyless entry made our arrival hassle-free. The house had all the necessities: plenty of towels, linens, extra blankets. It was also nice to see a few bottles of watet stocked in the fridge for guests. Bathroom had shampoos, soap, and plenty of toilet paper. So we didn't run into anything we needed but didn't have in the house. All the amenities worked well in the house: toilets, showers, etc. Beds were pretty comfortable. The house seems to be a bit on the older side, but well maintained and clean. Upper floor got a bit hot, but LA was having a pretty pretty crazy heat wave when we stayed there. Lower floor cooled off pretty fast with all the fans and a/c running just for 1-2hrs. Overal we had a good stay!" - Mariya F., 06/13/2016 (VRBO Review)

Just an update that we have installed a wall unit AC in the upstairs area so it stays super cool!

"Overall the place worked well for us! We got information on accessing the place far in advance and keyless entry made our arrival hassle-free. The house had all the necessities: plenty of towels, linens, extra blankets. It was also nice to see a few bottles of watet stocked in the fridge for guests. Bathroom had shampoos, soap, and plenty of toilet paper. So we didn't run into anything we needed but didn't have in the house. All the amenities worked well in the house: toilets, showers, etc. Beds were pretty comfortable. The house seems to be a bit on the older side, but well maintained and clean. Upper floor got a bit hot, but LA was having a pretty pretty crazy heat wave when we stayed there. Lower floor cooled off pretty fast with all the fans and a/c running just for 1-2hrs. Overal we had a good stay!" - Mariya F., 06/13/2016 (HomeAway Review)

Just an update that we have installed a wall unit AC in the upstairs area so it stays super cool!

"Clean, spacious and gated." - Peter B., Suwanee, GA, 05/31/2016 (VRBO Review)

"Clean, spacious and gated." - Peter B., Suwanee, GA, 05/31/2016 (HomeAway Review)

"We love the place.. it has everything we need. especially the patio for us to hang out. Thank you" - Markgil C., 05/11/2016 (VRBO Review)

"We love the place.. it has everything we need. especially the patio for us to hang out. Thank you" - Markgil C., 05/11/2016 (HomeAway Review)

"We stayed here for my brother's birthday with another friend of his. It's close to everything and well laid out. There are nice artistic touches throughout the house. The kitchen was well stocked. There was lots of information about things to do including a book of menus. The patio is a beautiful place for a cup of coffee in the morning or dinner in the evening. There's plenty of room so that you can find a place to be off on your own or hang out with the rest of your group. We didn't spend any time on the rooftop balcony, but I checked it out and it looked lovely. The private parking has room for 2 small cars or one larger one which is great because parking is tricky in that neighborhood. 2 grocery stores within walking distance. I would happily stay here again." - Bill B., 05/05/2016 (VRBO Review)

"We stayed here for my brother's birthday with another friend of his. It's close to everything and well laid out. There are nice artistic touches throughout the house. The kitchen was well stocked. There was lots of information about things to do including a book of menus. The patio is a beautiful place for a cup of coffee in the morning or dinner in the evening. There's plenty of room so that you can find a place to be off on your own or hang out with the rest of your group. We didn't spend any time on the rooftop balcony, but I checked it out and it looked lovely. The private parking has room for 2 small cars or one larger one which is great because parking is tricky in that neighborhood. 2 grocery stores within walking distance. I would happily stay here again." - Bill B., 05/05/2016 (HomeAway Review)

"The house was clean and comfortable. I would recommend it to anyone looking for a nice area of LA. Very close to the observatory." - Miguel M., 05/01/2016 (VRBO Review)

"The house was clean and comfortable. I would recommend it to anyone looking for a nice area of LA. Very close to the observatory." - Miguel M., 05/01/2016 (HomeAway Review)

"Loved the ease from the Highway and morning runs into Griffith Park. Also, with teen daughters, the space for everyone to spread out inside the place was great." - Margie S., 04/21/2016 (VRBO Review)

"Loved the ease from the Highway and morning runs into Griffith Park. Also, with teen daughters, the space for everyone to spread out inside the place was great." - Margie S., 04/21/2016 (HomeAway Review)

"April of 2016 my family ( a group of seven) went to the Hollywood area for vacation. We found the Franklin Village on VRBO and thought it would be a good fit for the first part of our vacation. We were right and the house perfect and had pleanty of room for everyone. Working with the owner both before and after was a pleasure. She answered every question and I felt we were in a safe , clean home for our stay. If we end up back in area we would definitely stay there again!!!!! If you have kids it's perfect! There are three bedrooms on the main floor with a lofted bedroom with two twins upstairs for the kids. The stairs are a little steep so make sure the kids stay upstairs. Not to mention they have a roof top deck from the loft so the kids will have a great location. There is a great little patio area that was great for morning coffee and evening family hanging out. Lots to do in the area so you don't have to look far. My over all opinion is this place is a keeper!!!!" - James F., Seattle, 04/16/2016 (VRBO Review)

"April of 2016 my family ( a group of seven) went to the Hollywood area for vacation. We found the Franklin Village on VRBO and thought it would be a good fit for the first part of our vacation. We were right and the house perfect and had pleanty of room for everyone. Working with the owner both before and after was a pleasure. She answered every question and I felt we were in a safe , clean home for our stay. If we end up back in area we would definitely stay there again!!!!! If you have kids it's perfect! There are three bedrooms on the main floor with a lofted bedroom with two twins upstairs for the kids. The stairs are a little steep so make sure the kids stay upstairs. Not to mention they have a roof top deck from the loft so the kids will have a great location. There is a great little patio area that was great for morning coffee and evening family hanging out. Lots to do in the area so you don't have to look far. My over all opinion is this place is a keeper!!!!" - James F., Seattle, 04/16/2016 (HomeAway Review)

"Came to Hollywood for my brother's bachelor party and Stephanie welcomed our crew with open arms. Had 9 guys and that was no problem for Stephanie at all. Nearly every other property turned us away once they heard 9 guys were coming but not Stephanie. She let me know that there was sleeping arrangements for 8 but knew we had 9 - so she had her crew set up an air mattress in the loft which my friend told me was just as comfortable as a bed. That loft area is so cool (although quite steep) - we all had a blast hanging out on the rooftop balcony is connected to the loft. All the beds downstairs were more than up to par and the living room was perfect for all of us to sit around and watch a game on the TV. The outdoor patios on both sides were great for being social in the nice weather and the sliding gate for the parking was as simple as just pressing a button. The kitchen was fully equipped which enabled us to make a nice bacon and eggs breakfast one morning. And one of the showers is better than the the other - but that's the story for almost every house. Cleaning crew had this place perfect for us and I definitely would stay again. The only complaint I have is for that nosy next door neighbor who always had something to say. He wasn't so bad - did not change our fun for one second - but was annoying and could certainly do without him. Listening to 9 guys for a few days must be annoying - but not as annoying as his mouth. Thank you so much to Stephanie and her crew. Her Hollywood home was AWESOME!!!" - Richard G., 04/09/2016 (VRBO Review)

"Came to Hollywood for my brother's bachelor party and Stephanie welcomed our crew with open arms. Had 9 guys and that was no problem for Stephanie at all. Nearly every other property turned us away once they heard 9 guys were coming but not Stephanie. She let me know that there was sleeping arrangements for 8 but knew we had 9 - so she had her crew set up an air mattress in the loft which my friend told me was just as comfortable as a bed. That loft area is so cool (although quite steep) - we all had a blast hanging out on the rooftop balcony is connected to the loft. All the beds downstairs were more than up to par and the living room was perfect for all of us to sit around and watch a game on the TV. The outdoor patios on both sides were great for being social in the nice weather and the sliding gate for the parking was as simple as just pressing a button. The kitchen was fully equipped which enabled us to make a nice bacon and eggs breakfast one morning. And one of the showers is better than the the other - but that's the story for almost every house. Cleaning crew had this place perfect for us and I definitely would stay again. The only complaint I have is for that nosy next door neighbor who always had something to say. He wasn't so bad - did not change our fun for one second - but was annoying and could certainly do without him. Listening to 9 guys for a few days must be annoying - but not as annoying as his mouth. Thank you so much to Stephanie and her crew. Her Hollywood home was AWESOME!!!" - Richard G., 04/09/2016 (HomeAway Review)

"My Mates and i Spent 5 nights at this property and we could not be happier with what we found. The property was within close proximity to the best attractions LA has to offer. The property was neat and tidy and offered all the modern comforts of home. It is very secure and offers a great deal of privacy. Stephanie the owner was most gracious to offer us a late checkout due to out late flight. I will most definately be recommending this property to friends and family travelling to LA and also hope to stay again in future. Thanks Staphanie. Alex" - Alex S., Russell Vale, NSW, Australia, 03/21/2016 (VRBO Review)

"My Mates and i Spent 5 nights at this property and we could not be happier with what we found. The property was within close proximity to the best attractions LA has to offer. The property was neat and tidy and offered all the modern comforts of home. It is very secure and offers a great deal of privacy. Stephanie the owner was most gracious to offer us a late checkout due to out late flight. I will most definately be recommending this property to friends and family travelling to LA and also hope to stay again in future. Thanks Staphanie. Alex" - Alex S., Russell Vale, NSW, Australia, 03/21/2016 (HomeAway Review)

"Where should I start??? We rented this place 2 months ago and all the conversations with Steph was pretty good. The problem was once we arrived to the house ... It seemed like this place had never been cleaned! I got pictures if Someone would like to see them. The same pictures I sent to steph the same night we arrived and the only response I got from her and her staff was ....sorry we will revise this in the future. Ok!!but meanwhile we had to stay a whole week in this disgusting place???!! Where everything was dirty!!??? The fridge??? The towels ?? There was dust everywhere.... The owner never even gave us a choice to send someone else to clean or at least give us a discount for all the awful moment we went trough while we were in the house . Because that was not the only problem we had , the laundry machine was broken and the only answer we received from the owner was .. Take your clothes to the laundry place!! Really? Is that the answer you give to your client? Maybe yes when you already paid for everything and they have nothing to loose! They know we will never comeback to this place! But maybe you are planning to go so I'm letting you know that if you like clean, stay away from this place! And Steph I'm sure this time I will hear from you since you didn't dare to answer my previous e-mails. I got proves that I sent you 3 e-mails while we were staying in your place but you never answered any of them ...and please confirm that You will pay me back the deposit !! We need your response asap!!!!" - Alejandra A., Costa Rica, 01/17/2016 (VRBO Review)

This review was unexpected and disheartening. We have been in business for over 5 years and have hosted hundreds of happy guests, so I take any guest’s complaints very seriously. Unfortunately there are some inaccuracies that I would like to address. I responded within one hour of receiving an email from this guest letting me know that she felt the kitchen and fridge were dirty. I did in fact offer to send back the cleaning crew. She responded “no worries”, said she cleaned it, and sent me photos of what appeared to be a few small crumbs in the fridge. Until this review, the guest made no mention of any other cleanliness problems with the property. She did not accept the offer of having the cleaning crew return, so I naturally decided that the issue must have been resolved to the guest’s satisfaction. Unfortunately our washer/dryer needed repair, which I emailed the guest about the week before her arrival. It was serviced the day of arrival but could not be immediately repaired, and after several subsequent examinations it was determined that the unit could not be repaired and would have to be replaced. The suggestion that they could take their laundry to a full service facility right down the street to have it washed and folded for them was a sincere attempt to help them with the situation. I regret that our nearly new washer broke, but this was completely out of our control. I apologized and offered a perfectly reasonable solution. The guest emailed me asking for a discount due to these problems, and supposedly followed up with 3 other emails. These are the emails she refers to that I never answered. I honestly never received these emails, likely because they were not properly processed on the guest’s end (which often happens when people are traveling), and only now have copies of them that she sent me after writing the review. I simply have no reason not to respond to a guest’s emails. The logical conclusion most would take when not receiving a reply to an email is that the intended recipient did not receive it, and the most reasonable course of action would then have been to follow up through some other channel. We welcome our guests to call our property manager or us directly at any time with any problem. I really have no idea why this guest reacted the way she did in this review, but the vast majority of our reviews are evidence of the high quality we strive for and deliver to all our guests.

"Where should I start??? We rented this place 2 months ago and all the conversations with Steph was pretty good. The problem was once we arrived to the house ... It seemed like this place had never been cleaned! I got pictures if Someone would like to see them. The same pictures I sent to steph the same night we arrived and the only response I got from her and her staff was ....sorry we will revise this in the future. Ok!!but meanwhile we had to stay a whole week in this disgusting place???!! Where everything was dirty!!??? The fridge??? The towels ?? There was dust everywhere.... The owner never even gave us a choice to send someone else to clean or at least give us a discount for all the awful moment we went trough while we were in the house . Because that was not the only problem we had , the laundry machine was broken and the only answer we received from the owner was .. Take your clothes to the laundry place!! Really? Is that the answer you give to your client? Maybe yes when you already paid for everything and they have nothing to loose! They know we will never comeback to this place! But maybe you are planning to go so I'm letting you know that if you like clean, stay away from this place! And Steph I'm sure this time I will hear from you since you didn't dare to answer my previous e-mails. I got proves that I sent you 3 e-mails while we were staying in your place but you never answered any of them ...and please confirm that You will pay me back the deposit !! We need your response asap!!!!" - Alejandra A., Costa Rica, 01/17/2016 (HomeAway Review)

This review was unexpected and disheartening. We have been in business for over 5 years and have hosted hundreds of happy guests, so I take any guest’s complaints very seriously. Unfortunately there are some inaccuracies that I would like to address. I responded within one hour of receiving an email from this guest letting me know that she felt the kitchen and fridge were dirty. I did in fact offer to send back the cleaning crew. She responded “no worries”, said she cleaned it, and sent me photos of what appeared to be a few small crumbs in the fridge. Until this review, the guest made no mention of any other cleanliness problems with the property. She did not accept the offer of having the cleaning crew return, so I naturally decided that the issue must have been resolved to the guest’s satisfaction. Unfortunately our washer/dryer needed repair, which I emailed the guest about the week before her arrival. It was serviced the day of arrival but could not be immediately repaired, and after several subsequent examinations it was determined that the unit could not be repaired and would have to be replaced. The suggestion that they could take their laundry to a full service facility right down the street to have it washed and folded for them was a sincere attempt to help them with the situation. I regret that our nearly new washer broke, but this was completely out of our control. I apologized and offered a perfectly reasonable solution. The guest emailed me asking for a discount due to these problems, and supposedly followed up with 3 other emails. These are the emails she refers to that I never answered. I honestly never received these emails, likely because they were not properly processed on the guest’s end (which often happens when people are traveling), and only now have copies of them that she sent me after writing the review. I simply have no reason not to respond to a guest’s emails. The logical conclusion most would take when not receiving a reply to an email is that the intended recipient did not receive it, and the most reasonable course of action would then have been to follow up through some other channel. We welcome our guests to call our property manager or us directly at any time with any problem. I really have no idea why this guest reacted the way she did in this review, but the vast majority of our reviews are evidence of the high quality we strive for and deliver to all our guests.

"My family very much enjoyed our stay in your home. There were six people and there was plenty of room for all. The home was close to every place we visited, only blocks from Hollywood walk of fame, less than three miles from Universal studios. Will definitely stay again if we visit Hollywood. I only have one complaint and that was there was a musty smell coming from the washer that was located in the one bedroom but nothing that we couldn't handle." - Betty R., 12/16/2015 (VRBO Review)

We just had a repair man in to fix issues with washer. There was a leak and it must have made a smell. The issue is resolved now.

"My family very much enjoyed our stay in your home. There were six people and there was plenty of room for all. The home was close to every place we visited, only blocks from Hollywood walk of fame, less than three miles from Universal studios. Will definitely stay again if we visit Hollywood. I only have one complaint and that was there was a musty smell coming from the washer that was located in the one bedroom but nothing that we couldn't handle." - Betty R., 12/16/2015 (HomeAway Review)

We just had a repair man in to fix issues with washer. There was a leak and it must have made a smell. The issue is resolved now.

"This home provided a good central L.A. Location. Walking distance to Griffith park, restaurants, coffee shops, gourmet shopping both food and clothing. The family really enjoyed our stay. Minor issue with WiFi initially and corrected quickly. Minor odor from washing machine." - Tzila R., 12/12/2015 (VRBO Review)

Internet modem just needed to be restarted. The plug must have gotten bumped. The washer ended up not working the next day... so we got it repaired. Not sure what was wrong, but it is fixed now!

"This home provided a good central L.A. Location. Walking distance to Griffith park, restaurants, coffee shops, gourmet shopping both food and clothing. The family really enjoyed our stay. Minor issue with WiFi initially and corrected quickly. Minor odor from washing machine." - Tzila R., 12/12/2015 (HomeAway Review)

Internet modem just needed to be restarted. The plug must have gotten bumped. The washer ended up not working the next day... so we got it repaired. Not sure what was wrong, but it is fixed now!

"My daughter, god-daughter and her family and I were in LA for my son's wedding. We stayed in this rental house for 8 days (9/26 - 10/4/2015). The house was clean and had everything you need in a home. There were even toys for small kids to play. The location is in the older part of LA but in a nice and quiet neighborhood and is close to Hollywood, Beverly Hills, Universal Studios, etc. There were all kinds of restaurants around that area and within walking distance. The property management reacted to incident quickly when a water pipe at the patio area leaked and fixed it. I would recommend relatives and friends to stay in this property when they go to LA for short visits. Sam and families from San Francisco, Hong Kong, Taiwan and China" - Sam L., 10/18/2015 (VRBO Review)

"My daughter, god-daughter and her family and I were in LA for my son's wedding. We stayed in this rental house for 8 days (9/26 - 10/4/2015). The house was clean and had everything you need in a home. There were even toys for small kids to play. The location is in the older part of LA but in a nice and quiet neighborhood and is close to Hollywood, Beverly Hills, Universal Studios, etc. There were all kinds of restaurants around that area and within walking distance. The property management reacted to incident quickly when a water pipe at the patio area leaked and fixed it. I would recommend relatives and friends to stay in this property when they go to LA for short visits. Sam and families from San Francisco, Hong Kong, Taiwan and China" - Sam L., 10/18/2015 (HomeAway Review)

"Excellent off street parking. Great place to stay and see LA. Close to everything." - thetileguy12000, Grants Pass, Oregon, 09/17/2015 (VRBO Review)

"Excellent off street parking. Great place to stay and see LA. Close to everything." - thetileguy12000, Grants Pass, Oregon, 09/17/2015 (HomeAway Review)

"Extremely convenient and easy to rent. Instructions laid out beautifully. Wifi was in and out at times, a few gnats in the house when we arrived, but a bachelor party of 9 enjoyed our stay." - Billy W., 04/20/2015 (VRBO Review)

"Extremely convenient and easy to rent. Instructions laid out beautifully. Wifi was in and out at times, a few gnats in the house when we arrived, but a bachelor party of 9 enjoyed our stay." - Billy W., 04/20/2015 (HomeAway Review)

"You made the process so easy from paying for the rental to checking in and checking out! The house is lovely and was just big enough for our group of 10. Stephanie was always so prompt at replying to my questions. The only problem, and I do mean only problem was the tv in the master we couldn't figure it out even after calling the on site manager...but that's ok we didn't have much time to watch tv. The house has everything you need and was even extra supplies there in case you forgot to pack. The house was on a busy street but wasn't a problem and parking was easy to figure out after the first day there. The beds are comfortable and everything was in working order. Thanks for allowing us in your home we had a wonderful time with lots of great memories!!!" - April C., Cullman, AL, 03/28/2015 (VRBO Review)

"You made the process so easy from paying for the rental to checking in and checking out! The house is lovely and was just big enough for our group of 10. Stephanie was always so prompt at replying to my questions. The only problem, and I do mean only problem was the tv in the master we couldn't figure it out even after calling the on site manager...but that's ok we didn't have much time to watch tv. The house has everything you need and was even extra supplies there in case you forgot to pack. The house was on a busy street but wasn't a problem and parking was easy to figure out after the first day there. The beds are comfortable and everything was in working order. Thanks for allowing us in your home we had a wonderful time with lots of great memories!!!" - April C., Cullman, AL, 03/28/2015 (HomeAway Review)

"Behind the purple gate, this cozy house became our base of operations for a Rose Parade visit - easy 1/2 hour drive on parade morning. Great location, near Hollywood sign, Griffith Park, near restaurants, markets, and cafes of Franklin Village. Our fave was the Bourgeois Pig. Layout of home has central living room for communal time and spacious comfortable bedrooms for retreats." - Dan M., 01/09/2015 (VRBO Review)

"Behind the purple gate, this cozy house became our base of operations for a Rose Parade visit - easy 1/2 hour drive on parade morning. Great location, near Hollywood sign, Griffith Park, near restaurants, markets, and cafes of Franklin Village. Our fave was the Bourgeois Pig. Layout of home has central living room for communal time and spacious comfortable bedrooms for retreats." - Dan M., 01/09/2015 (HomeAway Review)

"I stayed here for a last minute trip..coordinating with the owner was fast convenient and super easy.I.had a few questions that got answered immediately...the house is darling, very uniquely decorated with definite thought put into every last touch. There is plenty of room for my family and I. The location was prime and easily accessible...I would recommend this rental to anyone traveling to the stress and look forward to my future stays!!!" - tracie d., 12/09/2014 (VRBO Review)

"I stayed here for a last minute trip..coordinating with the owner was fast convenient and super easy.I.had a few questions that got answered immediately...the house is darling, very uniquely decorated with definite thought put into every last touch. There is plenty of room for my family and I. The location was prime and easily accessible...I would recommend this rental to anyone traveling to the stress and look forward to my future stays!!!" - tracie d., 12/09/2014 (HomeAway Review)

"In California for the graduation of our son from the AFI Conservatory, and the house was ideal for us. Three bedrooms and a loft upstairs was ideal for five of us coming from different places around the country. The living room is very comfortable for a large group, and the location is excellent--not only close to Holly wood Blvd. but coffee shops, restaurants, etc." - Jim W., 06/25/2014 (VRBO Review)

"In California for the graduation of our son from the AFI Conservatory, and the house was ideal for us. Three bedrooms and a loft upstairs was ideal for five of us coming from different places around the country. The living room is very comfortable for a large group, and the location is excellent--not only close to Holly wood Blvd. but coffee shops, restaurants, etc." - Jim W., 06/25/2014 (HomeAway Review)

"We enjoyed this well appointed and very clean property. The rooftop deck was especially fun, though you have to be agile enough to climb the steep stairs to the loft room for access - part of the charm in our view. The location is great for Hollywood attractions and secure adjacent parking is a plus. It is on a busy street but inside the traffic noise was never an issue." - Byron B., 06/07/2014 (VRBO Review)

"We enjoyed this well appointed and very clean property. The rooftop deck was especially fun, though you have to be agile enough to climb the steep stairs to the loft room for access - part of the charm in our view. The location is great for Hollywood attractions and secure adjacent parking is a plus. It is on a busy street but inside the traffic noise was never an issue." - Byron B., 06/07/2014 (HomeAway Review)

"Loved it! We chose this house b/c it is close to where the Musicians Institute is. We took a family member to LA for school there. There were 7 of us traveling and this house was just right in size. There were a few incidents that we encountered: -one rude homeless person: we just shut the heavy gate behind us and he went away. -the dryer malfunctioned: Jose offered us the choice of using one of the other w/d in a different property or he would give us coins for a Laundromat. -one parking ticket for not being off of the street for street sweeping: the sign is covered by a tree and we were resourceful enough to call the city to dispute the ticket. (Not the property owners fault!) -the BBQ grill is on the roof-top deck: not that we used it, but the stair case to get there is steep and it would be tricky to get the BBQ supplies up there. (Maybe another guest put it up there.) The downers: There is a lot of noise, but it's LA!! And as Stephanie points out, a VERY urban neighborhood. It quickly became white noise for me and wasn't anything I couldn't handle. The traffic is terrible and trying to find parking when you have more than one vehicle is awful!!! But again, it's LA!! We walked all over the place and I even felt safe enough to walk all over Hollywood Blvd and back to the Wilton house alone. There are tons of people out jogging, walking, biking all of the time! It seems like a great neighborhood!! Tons to see and do! Overall a very hip and trendy place to be for those that are young, full of energy, and seeking non-stop excitement! For the rest of us it was a fun experience! I would definitely stay at this house again!" - Beth M., 09/05/2013 (VRBO Review)

"Loved it! We chose this house b/c it is close to where the Musicians Institute is. We took a family member to LA for school there. There were 7 of us traveling and this house was just right in size. There were a few incidents that we encountered: -one rude homeless person: we just shut the heavy gate behind us and he went away. -the dryer malfunctioned: Jose offered us the choice of using one of the other w/d in a different property or he would give us coins for a Laundromat. -one parking ticket for not being off of the street for street sweeping: the sign is covered by a tree and we were resourceful enough to call the city to dispute the ticket. (Not the property owners fault!) -the BBQ grill is on the roof-top deck: not that we used it, but the stair case to get there is steep and it would be tricky to get the BBQ supplies up there. (Maybe another guest put it up there.) The downers: There is a lot of noise, but it's LA!! And as Stephanie points out, a VERY urban neighborhood. It quickly became white noise for me and wasn't anything I couldn't handle. The traffic is terrible and trying to find parking when you have more than one vehicle is awful!!! But again, it's LA!! We walked all over the place and I even felt safe enough to walk all over Hollywood Blvd and back to the Wilton house alone. There are tons of people out jogging, walking, biking all of the time! It seems like a great neighborhood!! Tons to see and do! Overall a very hip and trendy place to be for those that are young, full of energy, and seeking non-stop excitement! For the rest of us it was a fun experience! I would definitely stay at this house again!" - Beth M., 09/05/2013 (HomeAway Review)

"I was double-booked at another place and luckily got in touch with Stephanie and booked this rental in one day! I was so glad I did! She made me feel so at ease on the phone and her property manager Jose was available the one time I had to give him a call (keyless door entry). Then he called me twice throughout the trip just to check up on us! Great service! I also liked how they had a binder at the coffee table with all the info to attractions, restaurants, grocery stores, etc. That was super helpful! The place is what you see in the photos. It is so close to everything...maybe 5-10 mins...to Hollywood Walk of Fame, Universal Studios, Warner Bros., etc. Some people say that one could walk, take the subway, or bus, but I would NOT recommend this. We rented a car and thank God we did. Made everything much easier and hassle-free! Other Few tips and suggestions: Do a Starline bus tour (we did the Movie Star homes one)...you get to see alot of pretty residential areas in LA, Warner Bros.studio tour was great! Take Pacific Coast Highway 1 and stop at Santa Monica Beach and Malibu (my fave!). I would NOT go to Venice Beach! Too many druggie looking people, homeless, just very \" - Perla , Texas, 08/22/2013 (VRBO Review)

"I was double-booked at another place and luckily got in touch with Stephanie and booked this rental in one day! I was so glad I did! She made me feel so at ease on the phone and her property manager Jose was available the one time I had to give him a call (keyless door entry). Then he called me twice throughout the trip just to check up on us! Great service! I also liked how they had a binder at the coffee table with all the info to attractions, restaurants, grocery stores, etc. That was super helpful! The place is what you see in the photos. It is so close to everything...maybe 5-10 mins...to Hollywood Walk of Fame, Universal Studios, Warner Bros., etc. Some people say that one could walk, take the subway, or bus, but I would NOT recommend this. We rented a car and thank God we did. Made everything much easier and hassle-free! Other Few tips and suggestions: Do a Starline bus tour (we did the Movie Star homes one)...you get to see alot of pretty residential areas in LA, Warner Bros.studio tour was great! Take Pacific Coast Highway 1 and stop at Santa Monica Beach and Malibu (my fave!). I would NOT go to Venice Beach! Too many druggie looking people, homeless, just very \" - Perla , Texas, 08/22/2013 (HomeAway Review)

"We rented the house for 8 family members in town for a graduation. The house was in a perfect location for the family activities we planned -- a picnic at Griffith Park in Los Feliz 15 minutes away, walking distance to improv comedy at the Upright Citizens Brigade and 15 minutes to the Hollywood Bowl. The family had a great time! Some tips: bring toiletries (shampoo/conditioner/soap/toothpaste), be very aware of parking signs if you have more than one car as we got a parking ticket for the car not parked in the driveway (street parking can be difficult to find as there's no overnight parking on some streets and street cleaning other days), and the purple entry gate pushes IN from the outside. After figuring out the gate, we had a minor issue with gaining access inside the house upon arrival, but Stephanie and the property manager were very responsive and resolved the problem quickly." - Anonymous, 06/28/2013 (VRBO Review)

"We rented the house for 8 family members in town for a graduation. The house was in a perfect location for the family activities we planned -- a picnic at Griffith Park in Los Feliz 15 minutes away, walking distance to improv comedy at the Upright Citizens Brigade and 15 minutes to the Hollywood Bowl. The family had a great time! Some tips: bring toiletries (shampoo/conditioner/soap/toothpaste), be very aware of parking signs if you have more than one car as we got a parking ticket for the car not parked in the driveway (street parking can be difficult to find as there's no overnight parking on some streets and street cleaning other days), and the purple entry gate pushes IN from the outside. After figuring out the gate, we had a minor issue with gaining access inside the house upon arrival, but Stephanie and the property manager were very responsive and resolved the problem quickly." - Anonymous, 06/28/2013 (HomeAway Review)

"Our family of five spent a week in the house in Hollywood, visiting family, shopping, and sight seeing around Los Angeles. The house could not have been more conveniently located, right next to a freeway exit and close to the action in Hollywood. The beds were comfortable, the kitchen facilities were good, the living room was large enough to accomodate everyone, and the washing machine and dryer allowed us to keep our clothes under control.And the house is close to public transportation. I heartily recommend the house for its convenience and comfort." - Gaucho44, Caxias do Sul, RS, Brazil, 01/05/2013 (VRBO Review)

"Our family of five spent a week in the house in Hollywood, visiting family, shopping, and sight seeing around Los Angeles. The house could not have been more conveniently located, right next to a freeway exit and close to the action in Hollywood. The beds were comfortable, the kitchen facilities were good, the living room was large enough to accomodate everyone, and the washing machine and dryer allowed us to keep our clothes under control.And the house is close to public transportation. I heartily recommend the house for its convenience and comfort." - Gaucho44, Caxias do Sul, RS, Brazil, 01/05/2013 (HomeAway Review)

"My family and I stayed here while visiting family in LA. It was a great location because we were kinda in the middle of Hollywood and the Valley. We were just a few minutes away from Universal studios and Hollywood blvd, and were still close by my family in Burbank. It was clean and comfortable and roomy enough for 6 of us. Considering there was 6 of us, it was definitely cheaper than renting 3 hotel rooms! Plus having a kitchen while traveling was awesome. This was our first time renting a home, instead of checking into a hotel and we loved it. The rental process was easy and we would do it again. It was definitely in an urban neighborhood, but the property was gated, so it still had a sense of privacy. Overall, a nice place to stay in a great location." - tracie, redwood city, ca, 12/19/2012 (VRBO Review)

"Some of my family members and I took a \" - Anonymous, Aledo, Texas, 12/19/2012 (VRBO Review)

"My family and I stayed here while visiting family in LA. It was a great location because we were kinda in the middle of Hollywood and the Valley. We were just a few minutes away from Universal studios and Hollywood blvd, and were still close by my family in Burbank. It was clean and comfortable and roomy enough for 6 of us. Considering there was 6 of us, it was definitely cheaper than renting 3 hotel rooms! Plus having a kitchen while traveling was awesome. This was our first time renting a home, instead of checking into a hotel and we loved it. The rental process was easy and we would do it again. It was definitely in an urban neighborhood, but the property was gated, so it still had a sense of privacy. Overall, a nice place to stay in a great location." - tracie, redwood city, ca, 12/19/2012 (HomeAway Review)

"Some of my family members and I took a \" - Anonymous, Aledo, Texas, 12/19/2012 (HomeAway Review)

"I rented this house and paid them full charge plus security deposit before my trip to Los Angeles from Sep 16th to 22nd, but I had big problems when staying in this house: 1. There are too many ants in the house, in bed, sofa, dustin, nearly everywhere. The ants made us hard to sleep during night and they are still there even their property manager Deanna tried to kill the ants on 19th 2. The washing machine is very dirty when we arrived, we spent several hours clean the washing machine, and then tried to wash few clothes, but all clothes became more dirty after washing, and we have to threw away the dirty clothes 3. I complained the dirty washing machine to the landlord, and they sent the property manager Deanna to fix it on 19th afternoon, when we came back, the washing machine is still running on hot water, heavy load and regular wash. It kept running for several more hours, so I have to reset it to stop it. And then I tried to wash my clothes, I found a bottle of detergent near to the washing machine, double checked the outside marks and make sure it is detergent, and then I put my clothes in and poured the detergent, but suddently, I found my 10 t-shirts and 1 pants all changed color suddenly, the detergent is actually bleach. Someone put bleach in detergent bottle before we checked-in. 3. Then I tried to test the washing machine by washing the destroyed clothes to see if they fixed the machine, I started the washing machine as mediumn load and regular wash from 8:00am (I thought there is some problem with the regular washing after the property manager's visit), but it is still running when we returned at 8:00pm. And all clothes are deeply rotted. So for the whole stay there, we can hardly sleep well and cannot wash clothes, and even lost about 15 clothes." - Vrbo Traveler, 10/11/2012 (VRBO Review)

We encourage potential guests to read all of our reviews and consider that the vast majority of them are quite positive before using this particular review as an indication of our rental experience. Unfortunately a very small minority of guests will be unsatisfied with a stay due to personal rationalizations or circumstances that are beyond our control. A guest can leave comments in these reviews for any reason whatsoever, however false and misleading, with no accountability for such statements.   We actually allowed this guest to stay in our home at a special rate due to the last minute nature of the reservation, so the opening statement of the review immediately contains a falsity. This provides an indication of the credibility of the entire review.  The guest also indicates there were “too many” ants in the house. He did not even mention a problem to us until 5 days into a 6 night stay and we immediately had someone come to the house for treatment, after which the guest was completely satisfied and made no further comment. This demonstrates the minor nature of the incident. Regarding the guest's problems he had washing his clothes, we use the provided combination washer/dryer and clearly labeled bottles of detergent and bleach in our cleaning process between each guest and have never had any problems doing so. We are happy to allow guests to use these items, but we cannot be responsible to ensure they do so properly. All we can do is provide them in working order, which we clearly do as evidenced by the experiences of our many past guests and our own ongoing use of the items. We would have been glad to help the guest avoid the many mistakes he made in washing his clothes, but we were unaware of the extent of his confusion until after he had departed. He then initiated a claim with our payment processor and submitted this review to attempt to coerce us into paying for his own mistakes. Also, to try to reconcile with the guest we even fully refunded his security deposit even though he left our house in complete disarray, requiring significantly more cleaning than usual. But unfortunately we were unable to reach an amicable resolution, so in the end we must accept this review since we cannot control the unethical behavior of others. Again, though, we encourage potential guests to consider the many satisfied customers we have had over the years, as evidenced by our other reviews that are only a small sampling of our numerous happy past guests.

"I rented this house and paid them full charge plus security deposit before my trip to Los Angeles from Sep 16th to 22nd, but I had big problems when staying in this house: 1. There are too many ants in the house, in bed, sofa, dustin, nearly everywhere. The ants made us hard to sleep during night and they are still there even their property manager Deanna tried to kill the ants on 19th 2. The washing machine is very dirty when we arrived, we spent several hours clean the washing machine, and then tried to wash few clothes, but all clothes became more dirty after washing, and we have to threw away the dirty clothes 3. I complained the dirty washing machine to the landlord, and they sent the property manager Deanna to fix it on 19th afternoon, when we came back, the washing machine is still running on hot water, heavy load and regular wash. It kept running for several more hours, so I have to reset it to stop it. And then I tried to wash my clothes, I found a bottle of detergent near to the washing machine, double checked the outside marks and make sure it is detergent, and then I put my clothes in and poured the detergent, but suddently, I found my 10 t-shirts and 1 pants all changed color suddenly, the detergent is actually bleach. Someone put bleach in detergent bottle before we checked-in. 3. Then I tried to test the washing machine by washing the destroyed clothes to see if they fixed the machine, I started the washing machine as mediumn load and regular wash from 8:00am (I thought there is some problem with the regular washing after the property manager's visit), but it is still running when we returned at 8:00pm. And all clothes are deeply rotted. So for the whole stay there, we can hardly sleep well and cannot wash clothes, and even lost about 15 clothes." - Vrbo Traveler, 10/11/2012 (HomeAway Review)

We encourage potential guests to read all of our reviews and consider that the vast majority of them are quite positive before using this particular review as an indication of our rental experience. Unfortunately a very small minority of guests will be unsatisfied with a stay due to personal rationalizations or circumstances that are beyond our control. A guest can leave comments in these reviews for any reason whatsoever, however false and misleading, with no accountability for such statements.   We actually allowed this guest to stay in our home at a special rate due to the last minute nature of the reservation, so the opening statement of the review immediately contains a falsity. This provides an indication of the credibility of the entire review.  The guest also indicates there were “too many” ants in the house. He did not even mention a problem to us until 5 days into a 6 night stay and we immediately had someone come to the house for treatment, after which the guest was completely satisfied and made no further comment. This demonstrates the minor nature of the incident. Regarding the guest's problems he had washing his clothes, we use the provided combination washer/dryer and clearly labeled bottles of detergent and bleach in our cleaning process between each guest and have never had any problems doing so. We are happy to allow guests to use these items, but we cannot be responsible to ensure they do so properly. All we can do is provide them in working order, which we clearly do as evidenced by the experiences of our many past guests and our own ongoing use of the items. We would have been glad to help the guest avoid the many mistakes he made in washing his clothes, but we were unaware of the extent of his confusion until after he had departed. He then initiated a claim with our payment processor and submitted this review to attempt to coerce us into paying for his own mistakes. Also, to try to reconcile with the guest we even fully refunded his security deposit even though he left our house in complete disarray, requiring significantly more cleaning than usual. But unfortunately we were unable to reach an amicable resolution, so in the end we must accept this review since we cannot control the unethical behavior of others. Again, though, we encourage potential guests to consider the many satisfied customers we have had over the years, as evidenced by our other reviews that are only a small sampling of our numerous happy past guests.

"We had guests flying in to attend our wedding over the long weekend. This was the perfect place to have them stay. Centrally located, plenty of beds and beautiful outdoor spaces. The property managers were a pleasure to work with. I'd rent again." - Anonymous, Los Angeles, 07/15/2012 (VRBO Review)

"We had guests flying in to attend our wedding over the long weekend. This was the perfect place to have them stay. Centrally located, plenty of beds and beautiful outdoor spaces. The property managers were a pleasure to work with. I'd rent again." - Anonymous, Los Angeles, 07/15/2012 (HomeAway Review)

"My family (3 kids) and husband arrived at the house and were just thrilled! The pictures did not do this house justice. The house was extremely clean, very spacious, well decorated, well stocked, and everything worked perfectly. The beds are very comfortable and we slept very well. The kids loved the loft which has a wonderful patio off of it. The back area was a plus and we enjoyed the BBQ and lovely garden. We had a secure parking spot and the neighborhood was central to all the fun. We walked many places including the many, many restaurants on Franklin Avenue. We loved the quite house and could not have gotten more for our budget. This was perfect for my family and we felt right at home. The property manager was very helpful and the owner was very swift with are tons of emails regarding every detail. We loved this private house and would love to return next year... Perfect for budget and family.." - Deanna A., 07/06/2012 (VRBO Review)

"My family (3 kids) and husband arrived at the house and were just thrilled! The pictures did not do this house justice. The house was extremely clean, very spacious, well decorated, well stocked, and everything worked perfectly. The beds are very comfortable and we slept very well. The kids loved the loft which has a wonderful patio off of it. The back area was a plus and we enjoyed the BBQ and lovely garden. We had a secure parking spot and the neighborhood was central to all the fun. We walked many places including the many, many restaurants on Franklin Avenue. We loved the quite house and could not have gotten more for our budget. This was perfect for my family and we felt right at home. The property manager was very helpful and the owner was very swift with are tons of emails regarding every detail. We loved this private house and would love to return next year... Perfect for budget and family.." - Deanna A., 07/06/2012 (HomeAway Review)

"I stayed at the Frankin Village home with my family for a four day break as part of our visit to California. We travelled as a family of 4 adults and 1 two year old toddler. The house is in a good location on Frankin Ave, although the street/road noise can get a little loud at night when you are trying to sleep. In my opinion, the house isn't really suitable for families travelling with small children. There is a distinct lack of outdoor space for children to play in - the space that is there (e.g, the BBQ/patio area) is small and unsuitable for small children due to the gravelled surface and number of steps/ledges. The lounge area and kitchen are well appointed - however, the rooms are a lot darker than the pictures portray - there is very little light coming in from outside due to the hedge at the front of the house which blocks a lot of the natural light. The master bedroom and bathroom are very nicely decorated, however the other downstairs bedrooms are a little dated and less luxurious. The air-conditioning system wasn't great - which was unfortunate in 80 degree heat. It would have also been great to have an electric kettle to make tea/coffee. A hob kettle was provided, but this took at least 10mins to boil, meaning us Brits were parched waiting for a cup of tea!!! The house is great for adults or families with older childern. It is in a central location near to Hollywood Boulevard, Universal Studios, Griffith Park - however, I would discourage families with small children due to the matters discussed above." - Vrbo Traveler, 06/26/2012 (VRBO Review)

It is unfortunate that our property can not be perfect for everyone, but our goal is to provide the best experience we can for our travelers and to be upfront with as much information as we can about our property, so potential guests can plan accordingly. Our house is located in an urban area, so street noise is an unavoidable reality of choosing an urban location. The benefit is that we have lots of shops and restaurants within walking distance from our home. Because of our urban location, we do not have a large lot with a backyard for children to play. Our photos, and descriptions in our listings are accurate in our description of only having a rooftop deck and small dirt and cement patio. As for the rooms being darker than the photos portray, this can be affected by how bright a day it is, or how thick our tree border surrounding the property is at the time. While these trees may block a lot of the sunlight coming in when they are thick and in full bloom, it also creates wonderful privacy and prevents heat from getting into the house. Our décor has been designed with our own personal eclectic taste of mixing modern with vintage. So what may be outdated to some, is just a reflection of our love for using vintage furniture. Our house does not have air conditioning. To adjust for our lack of air conditioning, we do have ceiling fans in each room, as well as portable fans throughout the house. We will do the best we can with what we have to provide the best stay possible, and are always working on improvements. As much as I would love to receive a 5 star review from each guest, I do appreciate all the information this guests supplies, since it may help people reading this review decide if the property is right for them. At the end of the day, we strive to provide a clean and comfortable environment for our guests, considering the type of property we have…. One with a great location in the heart of Hollywood… an urban area with California heat!

"I stayed at the Frankin Village home with my family for a four day break as part of our visit to California. We travelled as a family of 4 adults and 1 two year old toddler. The house is in a good location on Frankin Ave, although the street/road noise can get a little loud at night when you are trying to sleep. In my opinion, the house isn't really suitable for families travelling with small children. There is a distinct lack of outdoor space for children to play in - the space that is there (e.g, the BBQ/patio area) is small and unsuitable for small children due to the gravelled surface and number of steps/ledges. The lounge area and kitchen are well appointed - however, the rooms are a lot darker than the pictures portray - there is very little light coming in from outside due to the hedge at the front of the house which blocks a lot of the natural light. The master bedroom and bathroom are very nicely decorated, however the other downstairs bedrooms are a little dated and less luxurious. The air-conditioning system wasn't great - which was unfortunate in 80 degree heat. It would have also been great to have an electric kettle to make tea/coffee. A hob kettle was provided, but this took at least 10mins to boil, meaning us Brits were parched waiting for a cup of tea!!! The house is great for adults or families with older childern. It is in a central location near to Hollywood Boulevard, Universal Studios, Griffith Park - however, I would discourage families with small children due to the matters discussed above." - Vrbo Traveler, 06/26/2012 (HomeAway Review)

It is unfortunate that our property can not be perfect for everyone, but our goal is to provide the best experience we can for our travelers and to be upfront with as much information as we can about our property, so potential guests can plan accordingly. Our house is located in an urban area, so street noise is an unavoidable reality of choosing an urban location. The benefit is that we have lots of shops and restaurants within walking distance from our home. Because of our urban location, we do not have a large lot with a backyard for children to play. Our photos, and descriptions in our listings are accurate in our description of only having a rooftop deck and small dirt and cement patio. As for the rooms being darker than the photos portray, this can be affected by how bright a day it is, or how thick our tree border surrounding the property is at the time. While these trees may block a lot of the sunlight coming in when they are thick and in full bloom, it also creates wonderful privacy and prevents heat from getting into the house. Our décor has been designed with our own personal eclectic taste of mixing modern with vintage. So what may be outdated to some, is just a reflection of our love for using vintage furniture. Our house does not have air conditioning. To adjust for our lack of air conditioning, we do have ceiling fans in each room, as well as portable fans throughout the house. We will do the best we can with what we have to provide the best stay possible, and are always working on improvements. As much as I would love to receive a 5 star review from each guest, I do appreciate all the information this guests supplies, since it may help people reading this review decide if the property is right for them. At the end of the day, we strive to provide a clean and comfortable environment for our guests, considering the type of property we have…. One with a great location in the heart of Hollywood… an urban area with California heat!

"Great stay at the property in Hollywood! The house is located within walking distance of Thai Town, and we were able to enjoy the best Thai food outside of Thailand during our stay! The location is central to almost anywhere in LA, and the views from the balcony on the second floor are great! I would definitely recommend this place!" - Hapa168, United States, 06/08/2012 (VRBO Review)

"Great stay at the property in Hollywood! The house is located within walking distance of Thai Town, and we were able to enjoy the best Thai food outside of Thailand during our stay! The location is central to almost anywhere in LA, and the views from the balcony on the second floor are great! I would definitely recommend this place!" - Hapa168, United States, 06/08/2012 (HomeAway Review)

"My best friends were coming in from literally all over the world for my wedding. I wanted to make sure they were in a central place where they can walk to places or easy cab rides in the city. As well as close to where I live. First of all, this house was fully equipped with everything they need. Clean and well kept and pretty secluded, considering it was on a busy street. If you don't mind the street level noise, which we didn't, then this is the place to stay. Lots of eateries and bars around that we all walked to. My friends loved that they were in the city, yet this neighborhood did not get as busy as you would expect in Hollywood. It was perfect. The rooms were comfortable, bathrooms clean, living area and kitchen well maintained. The loft is a little tricky to get in and out of but we LOVE the balcony attached to it. My transaction with Stephanie was smooth with no problems whatsoever. She is super nice and accommodating and really worked with me on additional requests I had with checking in and out. You would never have had this kind of treatment staying at a hotel. If you are a large group and want to be close to each other (which we did!) then renting this home is super ideal. I am extremely pleased and happy I set up my guests here. When they come back, they want to stay here again!" - Joy W., United States, 06/03/2012 (VRBO Review)

"My best friends were coming in from literally all over the world for my wedding. I wanted to make sure they were in a central place where they can walk to places or easy cab rides in the city. As well as close to where I live. First of all, this house was fully equipped with everything they need. Clean and well kept and pretty secluded, considering it was on a busy street. If you don't mind the street level noise, which we didn't, then this is the place to stay. Lots of eateries and bars around that we all walked to. My friends loved that they were in the city, yet this neighborhood did not get as busy as you would expect in Hollywood. It was perfect. The rooms were comfortable, bathrooms clean, living area and kitchen well maintained. The loft is a little tricky to get in and out of but we LOVE the balcony attached to it. My transaction with Stephanie was smooth with no problems whatsoever. She is super nice and accommodating and really worked with me on additional requests I had with checking in and out. You would never have had this kind of treatment staying at a hotel. If you are a large group and want to be close to each other (which we did!) then renting this home is super ideal. I am extremely pleased and happy I set up my guests here. When they come back, they want to stay here again!" - Joy W., United States, 06/03/2012 (HomeAway Review)

"Enjoyed our stay very much. Location of property is very good. Accessible to most places. I came with my kids and drive to Disneyland and San Diego was a good distance. A good size, complete with amenities: washer, dryer, dishwasher, television and other stuff: toiletries, towels, sheets. Property was clean when we arrived. Would suggest grill area and the grill itself tone cleaned. Additional lighting too at back porch would be good. Stephanie was very helpful and replied immediately to our question/query/concerns. Very helpful and also easy to reach :-) Highly recommended. Would definitely stay here again." - Ellen D., 04/25/2012 (VRBO Review)

"Enjoyed our stay very much. Location of property is very good. Accessible to most places. I came with my kids and drive to Disneyland and San Diego was a good distance. A good size, complete with amenities: washer, dryer, dishwasher, television and other stuff: toiletries, towels, sheets. Property was clean when we arrived. Would suggest grill area and the grill itself tone cleaned. Additional lighting too at back porch would be good. Stephanie was very helpful and replied immediately to our question/query/concerns. Very helpful and also easy to reach :-) Highly recommended. Would definitely stay here again." - Ellen D., 04/25/2012 (HomeAway Review)

"This was a nice place. It wasn't the first place we had selected and were moved several times. That said, the rooms were nice, it was clean. The upstairs loft stairs are very steep and the two twin beds might work best for kids. (The adults kept hitting their heads on the slanted ceiling!!) Also, only one car fits in the parking space and you might have to search several blocks for on street parking. The owners are very nice and accomodating. Good place to stay if you want to be in the Hollywood, Los Feliz area." - Laurie F., 02/01/2012 (VRBO Review)

"This was a nice place. It wasn't the first place we had selected and were moved several times. That said, the rooms were nice, it was clean. The upstairs loft stairs are very steep and the two twin beds might work best for kids. (The adults kept hitting their heads on the slanted ceiling!!) Also, only one car fits in the parking space and you might have to search several blocks for on street parking. The owners are very nice and accomodating. Good place to stay if you want to be in the Hollywood, Los Feliz area." - Laurie F., 02/01/2012 (HomeAway Review)

"The house is in a good location. The location, however, means there is a lot of street noise at night from car traffic. If anyone in your family is a light sleeper, I would not recommend this property. The house was clean and the amenities including a large TV with direct tv was nice." - Joan H., Falls church, VA, 01/10/2012 (VRBO Review)

Our house is located in an urban area, meaning that street noise may be an issue for some people. The benefit to such a location is that we have lots of restaurants, coffe shops, and groceries within walking distance from our property.

"The house is in a good location. The location, however, means there is a lot of street noise at night from car traffic. If anyone in your family is a light sleeper, I would not recommend this property. The house was clean and the amenities including a large TV with direct tv was nice." - Joan H., Falls church, VA, 01/10/2012 (HomeAway Review)

Our house is located in an urban area, meaning that street noise may be an issue for some people. The benefit to such a location is that we have lots of restaurants, coffe shops, and groceries within walking distance from our property.

"We really enjoyed our 2-night stay in Franklin Village. Stephanie was a very helpful host answering all our questions via e-mail. The property is clean and cosy. We were a company of 3 couples, each staying in a separate bedroom. We had breakfast/dinner together at the table in the living/dining area. The property is located in a very nice neighborhood walking distance from Sunset Blvd, Hollywood Blvd and Walk of Fame. It is just 5 min drive to the Griffith Observatory. I recommend the property for companies of friends and relatives. We really liked the fact we spent so much time together." - Nadya S., San Jose, California, 12/07/2011 (VRBO Review)

"We really enjoyed our 2-night stay in Franklin Village. Stephanie was a very helpful host answering all our questions via e-mail. The property is clean and cosy. We were a company of 3 couples, each staying in a separate bedroom. We had breakfast/dinner together at the table in the living/dining area. The property is located in a very nice neighborhood walking distance from Sunset Blvd, Hollywood Blvd and Walk of Fame. It is just 5 min drive to the Griffith Observatory. I recommend the property for companies of friends and relatives. We really liked the fact we spent so much time together." - Nadya S., San Jose, California, 12/07/2011 (HomeAway Review)

"Considering we were a big group of 10 adults, the property was able to comfortably accommodate all of our needs. The location was great for what we wanted to do and was within minutes of everything LA; Hollywood, Universal Studios, downtown LA. You just can't beat traffic though. =( One thing I would recommend is air conditioning and a custom 'to-do' list within the vicinities. There were times where we didn't know what to do late at night and a guide would've been vital. If you don't plan to do air conditioning, gated windows would be a great addition for air circulation while keeping tenants safe. Overall, a great stay and would do it again in the future!" - Anonymous, Calgary, AB, Canada, 09/07/2011 (VRBO Review)

"Considering we were a big group of 10 adults, the property was able to comfortably accommodate all of our needs. The location was great for what we wanted to do and was within minutes of everything LA; Hollywood, Universal Studios, downtown LA. You just can't beat traffic though. =( One thing I would recommend is air conditioning and a custom 'to-do' list within the vicinities. There were times where we didn't know what to do late at night and a guide would've been vital. If you don't plan to do air conditioning, gated windows would be a great addition for air circulation while keeping tenants safe. Overall, a great stay and would do it again in the future!" - Anonymous, Calgary, AB, Canada, 09/07/2011 (HomeAway Review)

"I rented this place for a weekend getaway with a few of my friends. The house was perfectly set in the middle of Hollywood, grocery stores, and Hollywood Blvd was within 1 mile. Spacious enough for 8 people. It was well kept and had clean towels but the kitchen Supplies (pots/pans) were lacking. The stairs in the house was scary and steep. we didn't have air conditioning and it was really hot in the hundreds when we were there for 4th of July weekend. I would recommend more Fans or air conditioning. Beware of Parking Signs. Property manager were prompt and took care of any issues we had. Would definitely come back!" - Vrbo Traveler, iiOkwiMn7pGUiN6atMXe0qg+JFjr5tF8LaISqg==, 07/29/2011 (VRBO Review)

"I rented this place for a weekend getaway with a few of my friends. The house was perfectly set in the middle of Hollywood, grocery stores, and Hollywood Blvd was within 1 mile. Spacious enough for 8 people. It was well kept and had clean towels but the kitchen Supplies (pots/pans) were lacking. The stairs in the house was scary and steep. we didn't have air conditioning and it was really hot in the hundreds when we were there for 4th of July weekend. I would recommend more Fans or air conditioning. Beware of Parking Signs. Property manager were prompt and took care of any issues we had. Would definitely come back!" - Vrbo Traveler, iiOkwiMn7pGUiN6atMXe0qg+JFjr5tF8LaISqg==, 07/29/2011 (HomeAway Review)

"We loved this property! even though on the corner of a rather busy street..close to the supermarket, restaurants, and Los Angeles highway #101 for easy access to whereever you wish to travel to. Colorful, comfortable, and we felt secure. The rental manager explained how everything worked and you had access to him in the event something went wrong. (nothing did!) One suggestion is that two of the bedrooms lack closets, so perhaps hanging racks could be bought for those rooms and a dresser for the back bedroom. Plenty of linens were available as well as extra blankets for those chilly LA nights.. We talked about another trip out to the L.A. area and would definitely consider staying here again. All in all a great place to stay!!" - Vrbo Traveler, p4YyvvwRPQ5OVXvQhFQq/fJlZL9rqoJSnzB7fQ==, 07/06/2011 (VRBO Review)

"We loved this property! even though on the corner of a rather busy street..close to the supermarket, restaurants, and Los Angeles highway #101 for easy access to whereever you wish to travel to. Colorful, comfortable, and we felt secure. The rental manager explained how everything worked and you had access to him in the event something went wrong. (nothing did!) One suggestion is that two of the bedrooms lack closets, so perhaps hanging racks could be bought for those rooms and a dresser for the back bedroom. Plenty of linens were available as well as extra blankets for those chilly LA nights.. We talked about another trip out to the L.A. area and would definitely consider staying here again. All in all a great place to stay!!" - Vrbo Traveler, p4YyvvwRPQ5OVXvQhFQq/fJlZL9rqoJSnzB7fQ==, 07/06/2011 (HomeAway Review)

"This little house was the perfect size for my four friends and I (and we're talking a ladies' vacation of 5 women, picture the amounts of suitcases and shopping bags here). It was large enough for all of us to have space and feel comfortable, but not so big that we needed to shout through the house to one another. The property itself was in a perfect location - we were literally fifteen minutes away from everything! It was also two blocks away from my favorite coffee shop in Los Angeles, which gets a huge plus from me. The only downside is that the master bedroom is at a fairly busy corner, and sometimes larger vehicles passing by it caused it to shake. Everything was clean, and Scott couldn't have made things easier for us. He was extremely accommodating from the first phone call when I inquired about the property to the last email that I sent after the trip to thank him. We had one or two minor issues with a couple of things, and he responded to my email within minutes, and fixed the problem pretty much instantly. The house was private, spacious, clean, and well kept, and we lacked absolutely nothing while we were there. It was awesome to share a house with my all of my girlfriends rather than be split up into hotel rooms. We went out, we stayed in, we felt comfortable and we had a great time. I wouldn't hesitate to rent this or any property managed by Scott in the future. In fact, I'm looking for reasons to go back, and I don't plan to waste time looking at hotels for future LA visits when I could stay here." - Rochell F., 07/02/2011 (VRBO Review)

"This little house was the perfect size for my four friends and I (and we're talking a ladies' vacation of 5 women, picture the amounts of suitcases and shopping bags here). It was large enough for all of us to have space and feel comfortable, but not so big that we needed to shout through the house to one another. The property itself was in a perfect location - we were literally fifteen minutes away from everything! It was also two blocks away from my favorite coffee shop in Los Angeles, which gets a huge plus from me. The only downside is that the master bedroom is at a fairly busy corner, and sometimes larger vehicles passing by it caused it to shake. Everything was clean, and Scott couldn't have made things easier for us. He was extremely accommodating from the first phone call when I inquired about the property to the last email that I sent after the trip to thank him. We had one or two minor issues with a couple of things, and he responded to my email within minutes, and fixed the problem pretty much instantly. The house was private, spacious, clean, and well kept, and we lacked absolutely nothing while we were there. It was awesome to share a house with my all of my girlfriends rather than be split up into hotel rooms. We went out, we stayed in, we felt comfortable and we had a great time. I wouldn't hesitate to rent this or any property managed by Scott in the future. In fact, I'm looking for reasons to go back, and I don't plan to waste time looking at hotels for future LA visits when I could stay here." - Rochell F., 07/02/2011 (HomeAway Review)


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